Senior Director, Internal Communications, Corporate Affairs - Bristol Myers Squibb

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Overview:

The Senior Director, Internal Communications, will be responsible for leading the overall strategy to elevate and drive consistency across our internal messaging. The individual will play a critical role in ensuring effectiveness of all communication channels and content ensuring engagement from employees and deepening the understanding of the business strategy.

Key Responsibilities:

• Develop and Execute Internal Communications Strategy:
• Develop and implement a comprehensive internal communications strategy aligned with the company's mission and objectives.
• Drive consistency in messaging and ensure alignment with the company's values, culture, and brand.
• Identify and utilize appropriate communication channels to reach and engage employees effectively.
• Lead standardization across communications to drive consistency and developing templates to minimize the editing process.
• Align with the translation leader on translation strategy for planned content.

Team Leadership and Management:

• Lead and manage a team of internal communicators, providing guidance, support, and mentorship.
• Set clear expectations of colleague contributions, monitor performance, and provide regular feedback to ensure the team's success.
• Foster a collaborative and inclusive work environment that encourages creativity, innovation, and continuous improvement.

Oversee Editorial Strategy and Content Creation:

• Provide strategic guidance for the comprehensive editorial strategy for internal platforms including intranet and digital signage, ensuring alignment with business strategy and target audience needs.
• Connect content calendar with key company events to drive maximum impact of content.
• Guide cross-functional teams to identify and prioritize content themes, topics, and formats that resonate with our audience.
• Stay up-to-date with industry trends and best practices to continuously improve the intranet's content strategy.
• Ensure engaging and informative content for the intranet, including articles, posts, videos, infographics, and other multimedia format that drives understanding of the business strategy.
• Coordinate with colleagues across Corporate Affairs to understand business and functional priorities and incorporate into content curation.

Metrics:

• Establish metrics and analytics to create an effective measurement framework to evaluate effectiveness of internal communications channels and messaging in supporting colleague engagement.
• Stakeholder Management:
• Build and maintain strong relationships with key stakeholders, including Leader communicators, subject matter experts, and cross-functional teams.
• Collaborate with stakeholders to gather input, feedback, and insights to inform content creation and communication strategies.
• Act as a trusted advisor to stakeholders, providing guidance on communication best practices and strategies.

Internal Initiatives:

• Play a lead role in key initiatives to ensure the internal communications needs are considered.
• Influence the outcomes by providing effective internal communications consultation.

Qualifications & Experience:

• 15+ years of professional experience in employee communications in Pharmaceuticals or other highly regulated industry.
• Proven experience in stakeholder engagement, content creation, channel strategy and digital media best practices, including how to adapt and optimize content delivery across channels and audiences.
• Strong leadership of, and collaboration with, internal team members and cross-functional partners at all levels of the organization.
• Proven experience designing and executing communications strategies in coordination with business partners in support of enterprise priorities.
• Acute business acumen and a deep understanding of organizational issues and how to resolve challenges among competing workstreams.
• Strong strategic planning, problem-solving and decision-making skills.
• Self-directed with proven ability to meet tight deadlines and balance multiple initiatives with competing priorities.
• High level of influence, accountability, responsibility, and ability to influence at the senior level.
• Proven experience working in a matrixed environment and operate within a complex, fast-paced and changing environment.
• Bachelor's degree in Communications, Journalism, Marketing, or a related field. Master's degree and/or change management certification a plus.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries toadastaffingsupport@bms.com. Visitcareers.bms.com/eeo-accessibilityto access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.