Senior Director, Finance Transformation Program Manager - Visa

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

We recently established the Finance Velocity Office, designed to accelerate our path to building a world-class finance function. This newly created function will shape our transformation strategy, improve our business operations and enhance the impact we make as a function. Why velocity? Velocity is about both speed and strategy, focused on accelerating in a given direction. We will hone our approach, think big and decide quickly, living our Leadership Principles. This newly dedicated team will help us drive global consistency and operate as one team to:

1. Build a foundation that supports the growth and complexity of our business and improves the day-to-day interactions of our Finance teams.
2. Modernize our processes to enable better, faster decision making and drive more timely insights for our clients and business partners.
3. Implement technology to evolve how we work together to achieve meaningful, sustainable change and enable our long-term growth agenda.
4. Ensure a clear and measurable set of KPIs against our Finance OKRs and Scorecard to track, report and recognize key milestones and impact statements for our work product.

The Senior Director Finance Transformation Program Manager will join the Finance Velocity office from the beginning to create the Program Management Office and toolkit. They will help advance the tools and methodology to build and design new capabilities and lead high impact projects across the organization. These will include revisiting our end to end forecast to plan processes, the way we set and deploy Capital envelopes and rigor test business cases and impact and shape our operating model within Finance to enable the businesses growth.

This role reports to the VP, Global Finance Transformation but will have frequent interaction with the SVP Finance Transformation Officer, the Chief Finance Officer and the Finance Leadership Team. 

Essential Functions:

• Program Management: responsible for setting-up, implementing and running the Transformation PMO / Change Management function. Provide program / project management oversight for a portfolio of complex and high-profile transformation workstreams. Be the ‘glue’ that keeps the Transformation Council informed and organized
• Develop transformation reporting: Provide line of sight and reporting to Transformation Leader and SteerCo on program progress
• Escalate issues: Drive predictive, forward-looking view of performance, and escalate issues with stakeholders for resolution
• Own initiative deliverables: Own trackers, tools and templates (e.g., templates for charters, business cases) for initiatives broadly as part of Program Management office and specifically lead and drive high priority initiatives that span all of Finance and are owned directly by the FVO as the accountable lead
• EC meeting prep: Prepare materials for periodic Executive Committee meetings
• Facilitate governance: Maintain schedules for key touch points and facilitate meetings. Circulate email communications for transformation as needed.
• Support as-needed surge asks: Drive ad hoc analysis (e.g., pressure-testing, progress tracking etc.) for leadership as requested
• KPI reporting: Provide KPI reporting and tangible initiative status, impact statement, measurable output of key deliverables and milestones
• People: lead initiative teams  guide them through charters, business cases, roadmaps, metrics etc.
• Influence without accountability as teams will report directly to other teams
• Process Drive consistency in approach across transformation, manage templates, processes and methodologies to ensure consistency across transformation initiatives

Successful Qualities:

• Business acumen: Understanding of company and Finance strategy, how transformation ambitions link to the specific initiatives.
• Strong voice for issue resolution: Active role in driving cross-initiative and cross-functional intervention for resolution of challenges
• Experience in project governance and oversight: Lead Program Mgmt. setup and capabilities strategize on governance, cadences and engagement model with the Head of Finance Transformation
• Strong communication: Proven strong communication with senior leadership to provide transparency and drive clear accountability for ownership of activities and milestones.
• Change championing: Engage and activate leaders and stakeholders towards change, driving positive sentiment and willingness towards transformation.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications:
• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD in Finance, Management Consulting, Information Technology or related fields

Preferred Qualifications:
• At least 12 years of professional experience with 5-7 years of relevant experience in a well-disciplined Finance team and organization where processes are optimized and are integral to the management of the business
• MBA strongly preferred
• Investment banking and management consulting strongly preferred
• Ability to manage, develop, and mentor an impactful team
• Experience in Finance and/or Financial Planning & Analysis team with a detailed understanding of financial accounting and management reporting a plus
• Proactive, strategic problem solver
• Strong analytical and project management skills
• Outstanding problem solving skills with the highly developed ability to present information effectively to executive management
• Must be detail oriented to ensure accuracy and quality of output
• Excellent interpersonal and people leadership skills
• Ability to work optimally with other functional areas and understand the operational and cultural issues relevant to achieving outstanding results
• Customer focused with tenacity to resolve issues and conflicts
• High energy and passion required to partner with multiple collaborators
• Team oriented, collaborative, diplomatic, and flexible, with excellent presentation skills, both verbally and written
• Well-developed strategic, interpersonal, organizational, and communication skills
• An out-of-the-box problem solver who is passionate about brainstorming innovative ways to use data to answer business problems
• Ability to coordinate and lead multiple data projects with diverse cross-functional partners
• Thrives in an environment that is fast-paced, constantly evolving, and relationship oriented

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 176,900.00 to 230,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.