Senior Director, Experience - Acxiom

Acxiom is looking for a Senior Director, Experience **Responsibilities:** **- Lead standard methodologies, using global expert practitioners for knowledge and scale** **- Lead the discovery and strategy model, methodology, and templates to ensure client satisfaction and success while achieving Acxiom business goals** **- Collaborate with partner (Braze, Adobe, SalesForce, Treasure Data etc) product teams and the Delivery Teams to facilitate knowledge exchange.** **- Provide critical input on solution strategy and roadmap, identifying how new technology capabilities translate into people, process, and organizational maturity** **- Advise senior customers on major digital transformation initiatives, cultivating strong executive relationships to ensure overall client satisfaction** **- Create an offerings' portfolio that will drive customer business value. Collaborate with Sales colleagues to position Acxiom services for successful delivery** **- Lead team performance to meet and exceed targets and critical metrics** **- As a senior leader, develop and drive central initiatives across multi-solution cross-functional teams** **- Lead and inspire team with positivity and optimism, creating a culture of high expectations and achievement** **Qualifications:** **Deep expertise in Adobe Customer Journey modules such as (Adobe Customer Journey Analytics, Marketo, Adobe Campaign and Adobe Target)** **Minimum of 15 years' experience leading sophisticated digital strategy engagements at enterprise scale** **Deep understanding of loyalty, commerce and experience solutions across Adobe, SalesForce, Braze, Treasure Data etc** **Experience leading successful digital organizations related to customer marketing and/or advertising. Along with an understanding of the technologies and tactics needed for execution** **In-depth practitioner experience and knowledge of strategy consulting, management consulting, and/or functional business consulting** **Experience aligning product feature/functionality to client needs in the market, and tailoring services and results to meet those needs** **Knowledge of the relevant positioning of Adobe's integrated Digital Experience solution stack in the context of large scale digital business transformation** **Executive leadership skills to develop, influence and empower a diverse and international team to deliver results** **Demonstrated success leading by influence across a matrixed organization. Driving consensus around shared priorities while leading teams in successful execution** **Ambitious, entrepreneurial approach to finding new growth levers for the business, with agility in applying those levers to optimize business performance. Meet or exceed goals including revenue and margin targets** **Outstanding executive presence and presentation skills. Ability to inspire and engage both business and technical audiences** **Confidence to lead, collaborate, triage and make decisions in a fast paced, dynamic environment** **Strong client service orientation. Demonstrated ability to build effective working relationships with client team members resulting in high client satisfaction** **Excellent analytical and problem-solving skills** **Exceptional written and verbal communication skills, with meticulous attention to detail** **Ability to travel up to 50%** \#GD17 **Primary Location City/State:** Homebased - Conway, Arkansas **Additional Locations (if applicable):** Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https:////www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf) . Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com . We are leaders in helping brands achieve the number one mantra for every business - know your customer. For fifty years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business. We're one of the marketing industry's most experienced, respected and forward-thinking leaders. For nearly fifty years, we've helped the world's best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel. Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you're an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out. At Acxiom, our values begin with our associates, who are the single most important driver of our success. We're looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise - to our clients and to our associates - and define our company culture. If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1-877-314-2049. **We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.** Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more: About Us (https://www.acxiom.com/about-us/) Follow Us on Twitter Find Us on Facebook (http://www.facebook.com/AcxiomRecruiting) Careers Page LinkedIn (http://www.linkedin.com/company/acxiom) Internal applicants need to apply for open positions through their Workday account. Please log into Workday and use the **Find Jobs** report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf) . Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com . Attention Mexico Applicants: Please see our Privacy Policy notice here (https://www.acxiom.com/wp-content/uploads/2023/07/ACXIOM\_MX\_AVISO\_DE\_PRIVACIDAD\_EMPLEADOS\_Privacy\_Notice\_Workday.pdf) .