Assistant Director & Operations Coordinator - Crisis Response Care Department - Educational Media Foundation - K-LOVE & Air1

Overview

Are you ready to be the driving force behind essential crisis response initiatives? Look no further! The Crisis Response Care Department is seeking a dynamic Assistant Director and Operations Coordinator to lead the charge in providing training and resources to our communities. From coordinating Crisis Response Training (CRT) programs to managing the logistics of our resource website, CrisisResponseCare.org, you'll play a crucial role in preparing communities. If you have a passion for making a difference, we want to hear from you! Join us in shaping a resilient future for all.

*This is an on-site role in Franklin, TN

Here's some of what you will be doing:

• Support Crisis Response Care Director:
  • Participate in Crisis Response Training (CRT); preplanning for each CRT City.
  • Identify and contact potential contacts for future training.
  • Duties as assigned by the CRC Director.
• Management of Crisis Response Care technical needs:
  • Oversee, research, purchase and maintain all A/V and associated equipment related to CRT.
  • Coordinate scheduling and timing of shipments (tech and otherwise), ensuring all necessary items are at each training.
  • Prepare and pack A/V & tech equipment required for each CRT.
  • Support CRT Trainers with technical support as needed. (Act as the Technical Subject Matter Expert)
  • Contact venues to confirm Audio Visual needs for each CRT.
  • Assist and backup Crisis Response Care Web Master on web content.

• Crisis Response Care duties:
  • Oversee and manage Crisis Response Training (CRT) planning, logistics, and communications.
  • Coordinate with venue locations to plan seating layout and ensure an effective learning environment.
  • Collaborate with the local representatives (Marketing, Live Events Team, and/or Public Affairs) to promote within the scope of CRC's strategic goals.
  • Evaluate the success of CRT events against agreed-upon goals and determine ways to improve future events.
  • Travel to and from to conduct Crisis Response Trainings.
  • Train new CRC employees in assigned areas.
  • Take leadership of Crisis Response Training, when assigned.
  • Complete monthly Credit Card Reports.
  • Provide Biblical counsel to participants as needed.
  • Serve as Subject Matter Expert (SME) to Crisis Response Care team members.
  • Perform any task that is required during CRT events.
  • Assist in developing strategic relationships and communications with outside chaplain groups, organizations, and first responders.
  • Write stories about the successes of CRT to describe its impact on the participants. Ensure that compliance with CRT standards and procedures are followed.
  • Regularly, review current operational procedures and provide a strategic plan for making improvements.
  • Maintain clear and accurate operations documents/procedures for reference purposes.

Here's some experience we are seeking: 

• Associate or Bachelor's Degree or combination of education/training with relevant experience.
• ICISF Specialized Training Certificate preferred or obtainable.
• Licensed Chaplain/pastor skilled in Crisis Intervention.
• Strong computer skills; advanced knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook), CRM, and analytics tools.
• Thorough working knowledge of Audio-Visual equipment and technology.
• Strong verbal and written communication skills.
• Strong public speaking skills.
• Ability to Lead CRT Teams in the absence of CRC Director.
• Exhibits versatility and flexibility. Regularly adapts to change while maintaining a positive attitude and high productivity
• Demonstrated ability to work independently, establishing and meeting performance/ministry goals.
• Demonstrated ability to represent ministry and executive staff professionally and maintain confidentiality.
• Ability to travel multiple times per month.

What can we offer you?

• Industry leading Medical, Dental & Vision coverage
• Short/long term disability and life insurance
• Robust 401K with company match
• Parental leave with Baby Bonding pay
• Generous PTO, holiday and sick pay
• Unique company culture that includes exclusive access to concerts, movie premieres, media industry events, and more
• Leadership and Career Development Programs including free access to LinkedIn Learning platform

Why work for Educational Media Foundation, K-LOVE/Air1?

Educational Media Foundation (EMF) is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa, CA, with a single radio station, EMF today owns and operates the nation's two largest Christian music radio networks (K-LOVE and Air1) with over 1,000 broadcast signals across all 50 states and beyond, streaming audio reaching around the world, and a growing family of media ministries including podcasts, books, films, concerts, and events. EMF employs nearly 500 team members between its offices in Nashville, TN, Rocklin, CA, and field locations around the country. You can view our mission and values here Mission, Beliefs & Values. 

“As an Equal Opportunity Employer, EMF makes employment decisions based on merit and other legitimate reasons. The Company is committed to a diverse and inclusive work environment and the promotion of equal employment opportunities regardless of protected class, characteristic or status.  However, EMF is also a religious non-profit organization where all team members contribute to the Company’s mission of encouraging our audiences “to have a meaningful relationship with Christ.” Therefore, pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e I(a)), EMF has the right to hire only candidates who agree with the Company’s Statement of Faith.  Also, as a religious non-profit organization, the Company is not governed by the CA Fair Employment and Housing Act.”