Senior Director, Billing and Accounting (Epsilon Retail Media) - Epsilon

Epsilon Retail Media is a growth area for Epsilon and is in the early stages of organization and development. Epsilon see the need for a leader to oversee all aspects of it Accounting and Billing function in collaboration with Epsilon Accounting and Revenue leadership. This role will be a key player in the support of the business as it grows in the near and long term.

1. Billing and Collections Oversight and Reconciliation Review:
   • Provide oversight into Billing and Collections in Epsilon Retail Media Billing and Accounting.
   • Build out and stress test all reconciliations to tie out accurately to the GL balance for each Retailer Account Receivable and corresponding Remittance Payable.
   • Provide feedback to the business on issues arising from the reconciliation work to follow up until the reconciliations are accurate and adequately supported on a monthly basis.
   • Integral to the Accounting close on Revenue and the balance sheet, as well as, Bad Debt.
2. Troubleshooting and Process Improvement:
   • Collaborate with teams to identify gaps in billing processes. Understand pain points, inconsistencies, and areas for improvement.
   • Investigate discrepancies or issues. Determine the root causes behind billing errors, delays, or gaps.
   • With the help of key stakeholders, map out the billing process from end to end. Identify touchpoints, data flows, and potential bottlenecks.
   • Develop or enhance SOPs for billing. Ensure they cover troubleshooting scenarios and address common issues.
   • Train billing staff on troubleshooting techniques. Foster open communication channels for reporting issues.
   • Regularly review and refine reconciliations with account teams and or the client. Seek feedback from stakeholders to enhance efficiency.
3. Automation Implementation:
   • Identify manual processes that can be automated to improve efficiency.
   • Work with IT teams to implement tools or software that streamline billing and accounting tasks.
   • Understand the data issues and gaps to determine where to adjust data entry from client services and others.
   • Leverage automation tools and continuously review processes for improvement.
   • Monitor the effectiveness of automation solutions and make adjustments as needed.
4. Collaboration with Operations Teams:
   • Regularly engage with operations teams to understand their pain points and challenges.
   • Encourage open communication channels for team members to raise issues related to billing and accounting.
   • Follow through on reported issues, ensuring timely resolution and process improvements.
5. Internal Audit Leadership:
   • Integrate audit services to provide assurance on internal controls, financial reporting, operational efficiency, and legal compliance.
   • Direct comprehensive audit programs, collaborating with teams to assess controls and risk management.
   • Provide consulting services to improve internal controls and risk management.

Requirements

• Approximately 5+ years of audit
• CPA or CMA preferred
• Extensive experience in different aspects of accounting and billing functions.
• Solid understanding of GAAP
• Experience with complex processes
• Leadership over process improvement and internal audit knowledge

About Epsilon Retail Media Network

Epsilon Retail Media is the first platform to couple AI with person-first identity in the ad server, bringing people-based intelligence to retail media, enabling retailers and advertisers to exponentially grow their ability to drive sales while increasing brand loyalty. Built on Epsilon’s core strengths, this platform further emphasizes Epsilon’s existing suite of retail media solutions.

When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

• Our Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
• Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog
• DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
• CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility

Great People Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.

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