Senior Delivery and Account Director - Trinnovo Group | B Corp

Job Title

Director of Client Services

Location

USA/Remote – Bay Area presence required for client interactions

About the Role

We are looking for an experienced Director of Client Services to manage a portfolio of high-growth clients. This is a delivery-focused role, with a strong emphasis on client engagement, revenue growth, and ensuring exceptional service delivery. The ideal candidate will thrive in a dynamic environment, with the autonomy to build and lead a team while driving substantial growth for key accounts.

Key Responsibilities

• Oversee the delivery of services for major client accounts, ensuring exceptional outcomes.
• Build and maintain strong, long-lasting client relationships.
• Drive significant revenue growth by scaling client portfolios (e.g., from $2M to $10M+ over 3–5 years).
• Collaborate closely with senior leadership, including the CEO and CTO, to align strategies and goals.
• Establish and lead a high-performing delivery team.

Essential Skills

• Proven experience delivering technology services with a focus on client success.
• Strong account management expertise, including hands-on delivery for large portfolios.
• Ability to work independently and achieve ambitious growth targets.
• Familiarity with managed services, cloud optimisation, and software development processes.

Desirable Skills

• Experience in pre-sales or sales engineering is a plus.

Why Join Us?

• Work with a leading technology solutions provider known for delivering innovative outcomes through software automation and managed services.
• Fully remote work culture with flexible quarterly travel requirements to meet clients.
• Opportunity to build and grow client portfolios with uncapped earning potential.
• Access to training and certification opportunities in cutting-edge technologies (AWS, GCP, Azure).
• Collaborate with a global team in over 100 countries, operating in an inclusive and accountability-driven environment.

Benefits

• Competitive salary with uncapped commission potential.
• 2% in incremental revenue bonus
• Flexible paid time off (PTO).
• Long-term growth opportunities in a diverse, multicultural work environment.

Ready to make an impact?

This is your chance to join a company where autonomy, ambition, and client success are at the core of everything we do. We’re looking for someone passionate about driving results and delivering exceptional service.