Senior Data Operations Analyst - Intercontinental Exchange Holdings, Inc.

Job Purpose

ICE Data Services, a subsidiary of ICE, has an exciting opportunity within our Market Data Rights Management team. The Market Data Rights Management team is responsible for the management of third-party market data usage and distribution rights within the organization, ensuring that market data is administered in accordance with the licensing obligations of third-party market data sources as well as internal business rules and policies.

Responsibilities

• Analyze complex third-party market data source contracts, policy documents and price lists and present summarized, standardized documentation on distribution rights via information repositories and systems.

• Process source mandated changes to policies and pricing by updating documentation, maintaining internal systems, and preparing materials to communicate changes both internally and externally to clients. 

• Use knowledge of third-party market data licensing rules to advise on any third-party source risk associated with new ICE product launches or enhancements. Work with Product groups to reduce risks and manage third-party source outreach for new product sign-off where relevant.
• Assess prospect customer use-cases that fall outside of ICE’s standardized and approved use-cases and approve on a case-by-case basis.
• Review and resolve inquiries related to usage policies, pricing and billing issues, as well as entitlement system administration.
• Support the external audit defense team by providing distribution rights information, both current and historical. Assist with researching audit related inquiries.
• Use third-party market data and ICE product knowledge to define and prioritize compliance related projects. 

Knowledge and Experience

• Experience in market data industry, including compliance and contract management background.
• Familiarity with real time, end-of-day and Non-Display use cases.
• Ability to analyze complex policy data (contracts and policy documents, fee schedules, new rule announcements) to identify adjustments to current systems and processes.
• Highly effective written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Proficiency in the standard Microsoft Office suite (Excel, Word, Access); knowledge of Microsoft Visio a plus.
• Ability to learn new software applications and systems.
• Adept at creating and maintaining effective relationships through strong interpersonal skills.

Schedule

This role offers work from home flexibility of up to 2 days per week.

Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.