Senior Data Entry Clerk - Augusta, ME - UnitedHealth Group

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.Join us to start Caring. Connecting. Growing together.

The Senior Data Entry Clerk will process all incoming/outgoing mail against contracted timelines. They will sort incoming medical claims and non-claim documents to be processed against contracted timelines. This person electronically keys, codes, and verifies all claims and non-claims entered uploaded into OCR software against contracted timelines. This person will also perform coding and hand stuffing tasks.

As a Senior Data Entry Clerk, most of your day will be spent doing data entry or “keying” using a keyboard. You will eventually move into preparation work by coding and scanning documents and preparing them for shipment to the client. Metrics include a less than 1% fail (error) rate when keying information.

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8am - 5pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 45 Commerce Drive, Suite 5

Augusta, ME 04330.

We offer weeks of on-the-job training. The hours of the training will be 8am - 5pm.

Primary Responsibilities: 

• Data entry of claims and non-claim items using OCR software while meeting SLA process time

• Open mail and sort claims by type HCFA, UB, or ADA and if there is an attached or required TPL/cross over insurance form.

• Complete a coding form for all claims that have TPL or cross-over insurance and attach to claim

• Prepping/Patching of claims for scanning

• Hand stuff Remittance Advises (RA’s), mailings that include 10+ pages, multiple objects like inserts or specialty color paper, or legal sized will require staff to manually stuff in corresponding size envelopes.

• QA process of outgoing mail

• Other tasks as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School diploma OR equivalent work experience
• Candidates must be 18 years of age or older

• Ability to work full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8am - 5pm. It may be necessary, given the business need, to work occasional overtime. 

Preferred Qualifications:

• Experience in Data Entry

• Experience with Microsoft Word and Excel

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED