Senior Data Analyst - STRAC

About the Southwest Texas Regional Advisory Council

The Southwest Texas Regional Advisory Council (STRAC) is designated by the Texas Department of State Health Services (DSHS) to develop, implement and maintain a regional trauma and emergency healthcare system for the 22 counties in Trauma Service Area P. TSA-P has a mixture of urban, suburban, rural and frontier counties, including the 7th largest city in the United States to the International Border with Mexico. The region encompasses over 26,000 square miles in southwest Texas. STRAC is one of twenty-two regional advisory councils in Texas that comprise the Texas Trauma and Emergency Healthcare System. The Southwest Texas Regional Advisory Council, together with its leadership, members and staff, strives to maintain its reputation as a preeminent leader in regional healthcare coordination within Texas and across the United States. Working collaboratively alongside EMS providers, hospital and healthcare system leadership, as well as local governments, STRAC leverages its consensus based approach to innovative program development that has led to cutting edge improvements in regional emergency healthcare, including its Regional Prehospital Whole Blood Program, Regional Communication and Coordination Center (MEDCOM), Mental Health Patient Navigation System alongside our Law Enforcement Partners and the Texas Emergency Medical Task Force. STRAC is a 501c3 non-profit, tax-exempt member organization consisting of 74 general and specialty hospitals, including 2 Level I Trauma Centers, 16 PCI centers, 12 Stroke centers, air medical providers, and over 70 Fire and EMS agencies.

Job description

The Senior Data Analyst delivers data-driven solutions to healthcare and public safety organizations. The analyst turns data into information, information into insight, and insight into actionable deliverables. You will determine end-user requirements, develop project plans, perform data functions, and create reports and visualizations. You will work daily with Tableau Server, Tableau Desktop, and relational databases. You will be responsible for system maintenance such as software updates, user management, data standardization, and system performance. You will be part of a cross-functional, agile team where you will have opportunities to learn and grow. You must be a self-starter who thrives in a fast-paced, agile environment – accept responsibility, work simultaneously on multiple projects, be able to change direction quickly, and show an eagerness to learn. You must be able to prioritize, multi-task, and deliver.

Responsibilities

• Determine user needs and design appropriate analytical solutions
• Develop and maintain reports and dashboards
• Acquire, extract, transform, clean, and filter data
• Ensure data is valid and accurate
• Apply statistical methods to analyze data
• Develop and update technical documentation
• Provide technical support and problem resolution for analytics platforms

Qualifications

• Critical Qualifications
  • Undergraduate Degree (BA or BS) or higher in Data Analytics, Statistics, or a relevant field from an accredited college or university. Other degrees may be considered with a strong relevant and proven background.
  • Minimum 3 years of proven Tableau Server and Desktop development and maintenance experience required. You must provide examples of your dashboards when requested.
  • Minimum 3 years of database experience with a solid understanding of SQL, MySQL, and PostgreSQL databases.
• Important Qualifications
  • Healthcare or Public Safety (EMS, Fire Department, Law Enforcement, etc) experience
  • Mathematical and statistical knowledge
  • Accuracy and consistency in all actions
  • Understand database structure and data modeling
  • Adept at creating database queries, views, and procedures
  • Ability to work independently with minimal supervision
  • Ability to work with time constraints and handle stressful situations
  • Ability to collaborate and communicate effectively
  • Ability to work through ambiguity and deal with shifting priorities
  • Ability to work with and present results to end users
  • Proficiency in documenting processes

Work Environment

• Your choice between Mac or PC
• Work provided phone
• Work provided hotspot with unlimited data
• Stocked break room with complimentary snacks and drinks
• 401k with company match
• Works in multiple environments. Must possess physical and mental health to meet the demands of the position. Must be able to travel up to 25% and participate in various conferences, regional exercises, the Regional Medical Operations Center, and appropriate meetings related to state, regional emergency management, and Acute Healthcare activities. Must be able to serve for extended periods of time, with high-stress loads.

Competencies

• Analytical – Collects / research data; Uses intuition and experience to supplement data.
• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.
• Project Management – Develops project plans; Communicates changes and progress; Completes projects on time and within budget.
• Oral Communication – Speaks clearly and persuasively; Listens and gets clarification when needed; Responds well to questions; Contributes thoughts, ideas and suggestions.
• Written Communication – Writes clearly and informatively; Edits work; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and solicits feedback.
• Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Business Acumen – Understands business implications of decisions; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Judgment – Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process.
• Planning/Organizing – Prioritizes and plans work activities; Sets goals and objectives.
• Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance.

Code of Conduct:

Employee follows the STRAC Code of Conduct, which are rules to guide us in our work to assure the highest standards of business ethics and compliance as follows:

1. Legal Compliance: comply with federal/state laws
2. Business Ethics: accurately & honestly represent the Organization and not defraud anyone of money, property or service.
3. Confidentiality: protect confidential information
4. Conflict of Interest: do not use position to profit personally
5. Business Relationships: business transactions are free from offers or solicitation of gifts/favors
6. Protection of Assets: preserve assets by using resources prudently and effectively
7. Patient Rights: respect and support patient rights to privacy & treatment

About the Southwest Texas Regional Advisory Council

The Southwest Texas Regional Advisory Council (STRAC) is designated by the Texas Department of State Health Services (DSHS) to develop, implement and maintain a regional trauma and emergency healthcare system for the 22 counties in Trauma Service Area P. TSA-P has a mixture of urban, suburban, rural and frontier counties, including the 7th largest city in the United States to the International Border with Mexico. The region encompasses over 26,000 square miles in southwest Texas. STRAC is one of twenty-two regional advisory councils in Texas that comprise the Texas Trauma and Emergency Healthcare System. The Southwest Texas Regional Advisory Council, together with its leadership, members and staff, strives to maintain its reputation as a preeminent leader in regional healthcare coordination within Texas and across the United States. Working collaboratively alongside EMS providers, hospital and healthcare system leadership, as well as local governments, STRAC leverages its consensus based approach to innovative program development that has led to cutting edge improvements in regional emergency healthcare, including its Regional Prehospital Whole Blood Program, Regional Communication and Coordination Center (MEDCOM), Mental Health Patient Navigation System alongside our Law Enforcement Partners and the Texas Emergency Medical Task Force. STRAC is a 501c3 non-profit, tax-exempt member organization consisting of 74 general and specialty hospitals, including 2 Level I Trauma Centers, 16 PCI centers, 12 Stroke centers, air medical providers, and over 70 Fire and EMS agencies.