Senior Data Analyst - Loyalty - DISH

Company Summary:

DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™.

 

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.

Department Summary:

Our marketing and advertising teams bring a unique blend of skills to tell the DISH TV and Sling TV story. Whether coordinating high-level messaging for the C-suite, interacting with journalists to drive breaking news or launching a campaign around our latest innovation, our teams lend their voice to the future of communication.

Job Duties and Responsibilities:

In this role, you will support the evolution of the DISH customer experience into the new age of Video Services. Here are just a few of the primary responsibilities you will own as part of the team: 

Key Responsibilities:

• Leverage analytic insights to drive initiatives and offers that enhance customer loyalty through an evolving content delivery environment
• Identify and analyze industry trends to develop new retention strategies and support business direction
• Spearhead the development of loyalty-based AI/ML initiatives that drive churn enhancements and operational efficiencies
• Lead projects dedicated to driving operational automation by integrating new technology
• Effectively communicate complex storylines and data-driven recommendations up to the SVP level
• Generate robust internal partnerships to project manage the implementation of developed operational tactics 
• Utilize SQL code, creative analytics, and advanced modeling to drive decisions as a key consultant to the business

Skills, Experience and Requirements:

Education and Experience: 

• Bachelor's degree (4-year) in a focus that demonstrates logical thinking 
• 4+ years of experience in a data-driven analytics or strategy role
• Master’s Degree in a relevant field a plus

Skills and Qualifications:

• Experience developing analytic models and dynamic reports with SQL, Tableau, and Excel that drive business direction and insights
• Proven success working with large datasets
• Strong communication skills, with the ability to generate a meaningful story from data to both peer and executive audiences
• Excellent project management and time management skills; ability to handle multiple projects simultaneously

Benefits:

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

 

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

 

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. 

Salary Range:USD $72350.00 - $103400.00 / Year