Senior Customer Service Representative - US Tech Solutions

Role: Customer Service Representative-Funding (Tier II)

Location: 23000 Millcreek Blvd Highland Hills Ohio 44122

Duration: 12 Months

Pay Rate: $26.75/Hour

Monday - Friday 8:30 AM - 5:00 PM

Must Have:

Accounting, reconciling, Microsoft Office, Excel, Applied critical thinking skills

Nice to Have:

Accounting Customer Service Representative

Responsibilities

• Responsibilities: Data entry for invoiced purchased. Prepare weekly packets for invoices purchased, accounts receivable activity and reserve analysis. Track and analyze weekly invoice information, looking for any inconsistencies which might be a sign of potential risk. Prepare and distribute reports to senior management as required. Partner with customers and other team members to achieve customer satisfaction while maintaining advance's goals and mission. Timely transmission of accounting and payments reports such as wires, ACH, A/R aging and multiple subsidiary financial reports. Timely and professional response to customer enquirers. Other duties as assigned. Evaluation factors: Accuracy and timeliness of data entry, wire and ACH transfers and reports for weekly packets. Feedback to management regarding analysis of client business activity reflects solid understanding of sound business principles. Customer satisfaction. All duties are implemented in a manner to support company policies and procedures and enhance teamwork. Timely and accurate completion of tasks is maintained in organized, effective, and positive manner.

Work Environment/Dynamics:

• Typical work will be conducted indoors. Occasional travel to complete required training may be required.
• Work day extends until all day's duties are completed.
• Work days and hours will be dictated by current needs.
• Advance will provide all necessary work tools to perform job.

About US Tech Solutions

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected

Internal Id: 24-26594