Senior Communications Manager - Compass Group, North America

ESFM

Pay Grade: 16





ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).





Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.





ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.





In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).




Job Summary



Senior Communication Manager

This role is pivotal in developing and executing a comprehensive site communications and engagement strategy. The ideal candidate will be adept at managing communication timelines, creating engaging content, and liaising with various stakeholders to promote site events and updates. The Strategic Communications Manager will also oversee the site-onboarding process and contribute to fostering a positive workplace culture.





Key Responsibilities:

* Develop and support the execution of a site communications/engagement calendar, ensuring timely delivery of communication initiatives.

* Create and manage deliverables such as weekly newsletters, online site calendars, plasma screen promotions, Client page updates, and "get to know" materials for site leaders and groups.

* Produce various written and visual communications, including print and electronic formats, and maintain updated site communications guidelines and procedures.

* Act as a liaison between site leaders, administrators, ENGs, Health Services, hard services, landlords, and project teams to promote site events, changes, and shutdowns to AZ staff.

* Coordinate communication efforts with these stakeholders to ensure seamless information dissemination and engagement.

* Administer the site-onboarding process for new employees, including facilitating orientation sessions to ensure a smooth integration into the site environment.

* Assist in maintaining and enhancing the concierge program to support a positive workplace experience.

* Contribute to initiatives aimed at making the site a great place to work.

* Represent the Waltham site in the collaborative AZ North American event engagement group, participating in and supporting broader event initiatives.





Qualifications:

* Bachelor's degree in Communications, Public Relations, Marketing, or a related field.

* Minimum of 5 years of experience in communications, public relations, or a similar role.

* Proven experience in developing and executing communication strategies and managing multiple deliverables.

* Strong written and verbal communication skills, with the ability to create compelling content and engage diverse audiences.

* Experience in stakeholder management and collaboration across various departments and external partners.

* Proficiency in using communication tools and platforms, including newsletters, digital calendars, and content management systems.

* Excellent organizational skills with attention to detail and the ability to manage multiple projects simultaneously.

* Demonstrated ability to foster a positive workplace culture and support employee engagement initiatives.





Preferred Skills:

* Experience in a corporate or large organizational environment.

* Familiarity with site onboarding processes and orientation programs.

* Previous involvement in event coordination and management.





Apply to ESFM Services today!


ESFM is a member of Compass Group USA


Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)





Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.


Applications are accepted on an ongoing basis.


Eurest services maintains a drug-free workplace.


Associates at Corporate are offered many fantastic benefits.



+ Medical


+ Dental


+ Vision


+ Life Insurance/ AD


+ Disability Insurance


+ Retirement Plan


+ Paid Time Off


+ Holiday Time Off (varies by site/state)


+ Associate Shopping Program


+ Health and Wellness Programs


+ Discount Marketplace


+ Identity Theft Protection


+ Pet Insurance


+ Commuter Benefits


+ Employee Assistance Program


+ Flexible Spending Accounts (FSAs)






Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf) for paid time off benefits information.





Req ID: 1369338


ESFM


Lacey Woodard