Senior Clinic Manager - Community Medical Services

Community Medical Services (CMS) is hiring a Senior Clinic Manager responsible for the smooth and efficient daily operations of the assigned clinic(s). This position operates with direct staff and managers/supervisors within assigned clinics reporting directly to Senior Clinic Manager.

As you join our mission to help those suffering from substance use disorders reclaim their lives, expect to thrive in a comfortable, welcoming, and fun environment where you are valued for the work you do, championed by passionate leaders, and equipped with the tools and ongoing training you need to achieve your goals. 

Along the way, we’ll invest in your well-being through a benefits package that includes:

• Subsidized medical, dental, and vision insurance
• Health savings account
• Short and long-term disability insurance
• Life insurance
• Paid sick, vacation, and holiday time
• 401K retirement plan with match
• Tuition and CME reimbursement up to 100%
• Employee assistance program to support your mental health and wellness
• Ongoing professional development

Responsibilities:

• Drives efficient daily clinic operations and smooth running of assigned facility.
• Provides operational oversight and supervision to clinic staff and managers, and works in collaboration with the Clinical Coordinators/ Clinical Supervisors.
• Manages budgets, finances, and general financial oversight of assigned clinic.
• Meets with members of the community and completes all community relation requirements to ensure positive community impact at the local level.
• Meets with clients and staff to address clinic issues and concerns.
• Resolves client altercations and manages crisis episodes.
• Evaluates clinic processes for improvement and flow.
• Conducts human resource functions with assistance from the VP of Human Resources.
• Leads and/or attends required meetings including clinical staffing, clinical supervision, trainings, etc.
• Addresses facility or program related issues immediately and communicates to the Regional Operations Director.
• Performs quality management functions and coordinates improvement activities with the Quality Management Team.

Education, Certification, and Experience Requirements:

• Three years of experience in management and strong leadership skills
• Three years of experience in behavioral health and/or medication-assisted treatment
• Bachelor’s degree in related field (behavioral health, clinical psychology, etc.)
• Ability to work outside of normal clinic hours
• Basic to intermediate computer knowledge
• Knowledge of local, state, and federal regulatory guidelines
• Problem solving, conflict resolution, and strong customer service skills
• Passion, humility, integrity, positive attitude, mission-driven and self-directed
• Culturally competent and sensitive to client and employee need

Tools and Equipment Requirements:

• The ability to use a phone, computer, printer, and copier is required.
• Frequent use of Microsoft office products, including but not limited to Outlook, Word, Excel, and PowerPoint.
• The ability to use the internet and various web browser software is required.

Physical Working Conditions and Office Setting Description:

• Requires sitting and standing associated with a normal office environment.
• Manual dexterity using a calculator and computer keyboard.
• Requires prolonged sitting, standing, frequent bending, stooping, or stretching.
• Frequent and prolonged typing and frequent and prolonged operation of computer, keyboard, and telephones required.
• Requires occasional use of fax machines, telephones, copiers, and other office equipment.
• Employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift/and or move up to 50 pounds.

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