Senior Claims Systems Analyst - Berkley

Company Details

 

With over 35 years of proven expertise in the workers' compensation industry, Key Risk delivers innovative and responsive solutions that provide our clients the freedom to do what they do best. Offering guaranteed cost options to employers nationwide, Key Risk focuses on delivering products and services within specialized verticals to reduce workers' compensation exposures and deliver industry-leading results.

 

All products and services are distributed through appointed insurance agents and brokers. Key Risk is a member company of W. R. Berkley Corporation, whose insurance company subsidiaries are rated A+ (Superior), Financial Size Category XV by A.M. Best Company and A+ (Strong), by S&P.

 

For further information about Key Risk please visit www.KeyRisk.com

 

The Company is an equal employment opportunity employer

Responsibilities

Responsible for identifying, researching, and resolving issues in the claims system.   Partner with management to communicate recommendations on process and system improvements.

 

Key Functions will include but not be limited to:

 

• Responsible for Claims system performance; troubleshoot errors and create system tickets
• Perform all administrative functions of claims system; create new user profiles, update permissions, etc.
• Provide training, support and guidance to claims staff on system functionality
• Perform weekly regulatory reporting
• Identify and process policy errors and information
• Add and/or update vendors in claims system
• Perform claims system testing and verify data feeds
• Provide support and guidance to inter departments as needed
• Collaborate and work with other Berkley companies in segment to prioritize changes/upgrades to claims system

Qualifications

• Bachelors Degree
• 7+ years of workers of claims workers compensation experience (reserving and litigation) and claims systems
• Ability to organize, prioritize and multi-task in a fast-pace environment
• Proficient in Microsoft Office – Word, Excel
• Demonstrated detail orientation with emphasis on accuracy
• Possess excellent critical-thinking skills
• Excellent verbal and written communication skills
• Ability to work with a team, collaborate with others, develop positive working relationships
• Ability to remain positive and calm in times of stress
• Demonstrated ability to meet deadlines, determine priorities and adapt to changing priorities as needed

Additional Company Details

We do not accept any unsolicited resumes from external recruiting agencies or firms. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.