Senior Claims Specialist at WCRA

If you are tired of the same old claims work, consider joining our team! Use your experience and knowledge to work with claim professionals within insurance companies and self-insured employers from a wide variety of industries. The Workers’ Compensation Reinsurance Association (WCRA), a nonprofit association providing workers’ compensation reinsurance protection to all Minnesota insurers and self-insurers, is seeking an individual for the position of Senior Claims Specialist.

Work location: St. Paul/Hybrid – Full-time position, minimum 2 days in-office required (Wednesday mandatory), candidate must be within driving range to the St. Paul, MN office.

Responsibilities

• Advise and assist primary-level insurance carriers and self-insured employers (policyholders) on cost-effective case management and loss reduction techniques, including contribution, apportionment, subrogation, and Social Security offset, etc.
• Analyze and evaluate catastrophic claims reported to the WCRA, including establishing reinsurance reserves.
• Maintain a caseload of complex, high-dollar exposure claims.
• Provide individual case guidance to policyholder concerns regarding primary liability, reserving, litigation, settlements, etc.
• Establish and maintain positive consultative partnerships with policyholder accounts and other industry professionals.
• Reconcile and authorize policyholders’ reimbursement requests.
• Collaborate and educate members, TPAs, and attorneys regarding WCRA policies, payments, economic assumptions, settlements, etc.
• Serve as a technical resource for other WCRA claims staff regarding complex claims issues.
• Maintain clear and concise claim file documentation

Minimum Qualifications, Skills, & Experience

• Bachelor’s degree or equivalent in experience
• Four years of workers’ compensation claims experience, preferably with serious injuries
• Demonstrated skills in applying sound judgment/analysis, decision-making/problem-solving, planning, and organization
• Strong verbal and written communication skills
• Ability to work independently and in a team environment
• Mathematical aptitude and detail orientation
• Strong Microsoft Excel and Outlook skills

Why WCRA?

• Hybrid Work Model - Enjoy the flexibility of hybrid work, with a balance of in-office collaboration and remote work.
• Career Development - Commit to your growth with continuous learning opportunities and professional development.
• Impactful Work - Make a tangible difference working with our members and claims team.
• Excellent Benefits

Benefits

• Health Insurance (Medical, Dental, Vision)
• 401(k) Plan with a Company Match
• Traditional Employer Funded Pension Plan
• Employer-Funded Retiree HRA
• Flex Spending Plans (Health, Dependent Care)
• Health Savings Account Match
• Life/AD&D Insurance
• Short- and Long-Term Disability Insurance
• Paid Time Off

The WCRA is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

Equal Opportunity Employer