Senior Citrix Systems Engineer – Network/Virtualization - Humana
Providence, RI
About the Job
Become a part of our caring community and help us put health first
The Senior Citrix Systems Engineer – Network/Virtualization is a member of a High-Performing Engineering team with a desire to deliver sophisticated solutions. They are essential in providing a world-class experience to our associates and business partners.
+ Participates as a member of a High-Performing Engineering team, with a primary focus on providing reliable and secure virtual access to ~20K concurrent users
+ Partners with Network, Security, and Offshore business partners to develop resilient and secure access to existing Virtual App and Desktop environments.
+ Develops technical roadmap to provide network access to cloud-based virtual servers and desktops.
+ Demonstrates familiarity with GSLB, and implement load balancing best practices
+ Familiarity with configuration, installation, and maintenance of Citrix Provisioning Services and Citrix NetScaler.
+ Delivers solutions in support of Citrix Virtual Apps & Desktops
Use your skills to make an impact
Required Qualifications
+ Our Department of Defense contract requires U.S. citizenship for this position.
+ Successfully receive approval for government security clearance (eQIP – electronic questionnaire for investigation processing). Employment with Humana Government Business is contingent upon your having access to government information and systems.
+ 7+ years of systems engineering experience at the enterprise level with strong knowledge of Highly Available Citrix environments
+ 7+ years of hands-on experience diagnosing and addressing end-user response time issues.
+ 5+ years of experience with Citrix Virtual Apps and Desktops 2203, to include both persistent and non-persistent implementations
+ 5+ years of experience with cloud deployments of virtual compute solutions
+ 5+ years of experience with Azure AD Multi-Factor Authentication
+ 5+ years of hands-on load balancing experience
+ Skill to effectively analyze and solve problems
+ Skill in software installation and maintenance
+ Knowledge of multiple operating systems and related utilities and hardware
+ Knowledge of storage management
+ Knowledge of TCP/IP and network troubleshooting tools (WireShark, NetMon, etc.)
+ Knowledge of technical writing principles and practices
+ Familiarity with VMWare ESX Hypervisor
+ Familiarity with Citrix Profile Manager
+ Ability to work independently as well as with a team
+ Ability to communicate effectively verbally and in writing
+ Ability to establish and maintain effective working relationships with employees, vendors, clients and public
+ Be a self-starter and be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
+ Bachelor's degree in Computer Science, Information Systems
+ Experience working in a SAFe (Scaled Agile Framework) environment
+ Experience with PowerBI and infrastructure analytics
+ Citrix Certified Professional - Networking (CCP-N)
+ Citrix Certified Professional - Virtualization (CCP-V)
+ Automation skills
Additional Information
Why Humana
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
Work-At-Home Requirements
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Interview Format
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Social Security Task
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.
_*This is a remote position._
_Must be able to work 9am-5pm EST ._
#LI-Remote
#LI-CB2
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$95,300 - $131,200 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.
The Senior Citrix Systems Engineer – Network/Virtualization is a member of a High-Performing Engineering team with a desire to deliver sophisticated solutions. They are essential in providing a world-class experience to our associates and business partners.
+ Participates as a member of a High-Performing Engineering team, with a primary focus on providing reliable and secure virtual access to ~20K concurrent users
+ Partners with Network, Security, and Offshore business partners to develop resilient and secure access to existing Virtual App and Desktop environments.
+ Develops technical roadmap to provide network access to cloud-based virtual servers and desktops.
+ Demonstrates familiarity with GSLB, and implement load balancing best practices
+ Familiarity with configuration, installation, and maintenance of Citrix Provisioning Services and Citrix NetScaler.
+ Delivers solutions in support of Citrix Virtual Apps & Desktops
Use your skills to make an impact
Required Qualifications
+ Our Department of Defense contract requires U.S. citizenship for this position.
+ Successfully receive approval for government security clearance (eQIP – electronic questionnaire for investigation processing). Employment with Humana Government Business is contingent upon your having access to government information and systems.
+ 7+ years of systems engineering experience at the enterprise level with strong knowledge of Highly Available Citrix environments
+ 7+ years of hands-on experience diagnosing and addressing end-user response time issues.
+ 5+ years of experience with Citrix Virtual Apps and Desktops 2203, to include both persistent and non-persistent implementations
+ 5+ years of experience with cloud deployments of virtual compute solutions
+ 5+ years of experience with Azure AD Multi-Factor Authentication
+ 5+ years of hands-on load balancing experience
+ Skill to effectively analyze and solve problems
+ Skill in software installation and maintenance
+ Knowledge of multiple operating systems and related utilities and hardware
+ Knowledge of storage management
+ Knowledge of TCP/IP and network troubleshooting tools (WireShark, NetMon, etc.)
+ Knowledge of technical writing principles and practices
+ Familiarity with VMWare ESX Hypervisor
+ Familiarity with Citrix Profile Manager
+ Ability to work independently as well as with a team
+ Ability to communicate effectively verbally and in writing
+ Ability to establish and maintain effective working relationships with employees, vendors, clients and public
+ Be a self-starter and be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
+ Bachelor's degree in Computer Science, Information Systems
+ Experience working in a SAFe (Scaled Agile Framework) environment
+ Experience with PowerBI and infrastructure analytics
+ Citrix Certified Professional - Networking (CCP-N)
+ Citrix Certified Professional - Virtualization (CCP-V)
+ Automation skills
Additional Information
Why Humana
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
Work-At-Home Requirements
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Interview Format
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Social Security Task
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.
_*This is a remote position._
_Must be able to work 9am-5pm EST ._
#LI-Remote
#LI-CB2
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$95,300 - $131,200 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.
Source : Humana