Senior Buyer, E-Commerce (Women's) - Tommy John

Tommy John is a comfort-focused lifestyle brand committed to solving the problem people have with their clothing. Most well-known for reimagining the fabric, fit, and function of underwear and undershirts, Tommy John has spent the past decade making the online and in-store shopping experience more comfortable. We are constantly on a mission to add smart, innovative and fun-loving team members, and are looking for a Senior Buyer, E-Commerce (Women’s) to come join our New York based headquarters. Our HQ Office is located in Lower Manhattan and our teams are on-site 3 days per week. 

Reporting to the VP of E-Commerce Buying (DTC & Amazon), The Sr. Buyer will be a seasoned business manager with experience running multiple departments. The buyer will be responsible for addressing and managing E-commerce challenges and opportunities to support and execute strategic initiatives to achieve sales targets across all managed Apparel/Lounge and Underwear categories.

Responsibilities:

• Strategic Assorting & Buying
  • Handle all aspects of buying for assigned departments and classifications, ensuring that financial targets and plans are met
  • Manages/oversees choice-level investment strategy by season, in close collaboration with Planning
  • Collaborate with global merchandising and wholesale teams to create a balanced assortment in terms of: brand appropriateness, fashion vision, quality, fit, value, price point, style/SKU count, and key item depth
  • Partner with planning on managing the Open To Buy, taking action as necessary; recommending changes to reorders, pricing strategies, and markdowns
  • Analyze and report on E-Commerce specific KPIs (e.g., traffic, conversion, bounce back, cart abandonment rate, average order volume, etc.)
  • Participate in weekly divisional selling meetings with Planning partners
  • Identify business opportunities to optimize onsite experience of product categories, partner with Site team to execute real-time Site Merchandising and/or PLP, PDP updates
  • Develop long-range plans for assigned category based on sound knowledge of category, company growth expectations and strategic goals
  • Develop assortments, and stay on top of current and emerging trends by performing market competitive analysis and finding inspiration from a number of style and design sources
  • Oversee Buying team’s creation and management of systemic buys in order to ensure timely delivery of products in warehouse
  • Take lead role in cross-functional Milestone meetings (Hindsight, Budget & Strategy, Investment Reviews etc.), presenting in-depth analysis of total division; must be able to support and validate point of view with facts and analysis
  • Strong participation in meetings with ELT and Leadership teams, ensuring that product strategy is understood and supported by all functions of the business
  • Assist in management of PLC and ensure that team is on track to hit all deliverables
  • Drive product testing strategies in order to read & react within the E-Comm business but also in order to make recommendations to help grow other channels of distribution
• People Management
  • Responsible for the growth and development of team of 1+ junior buyers
  • Monitor development and performance of direct reports through regular meetings to discuss performance and development compared to goals; maintain a dialogue regarding their needs and concerns to aid in future development and increase retention
• Cross Functional & External Partnerships
  • Communicate with design and merchandising on best/worst sellers and whitespace opportunities within Ecommerce to thoughtfully differentiate the channel
  • Collaborate with E-commerce content and marketing teams to ensure that merchandising objectives are supported and aligned with site content and marketing strategies
  • Partner with planning to develop effective class plans and pricing strategies
  • Monitor daily arrival of inventory to evaluate opportunities and inform site team of launch needs
  • Partner with marketing teams to drive strategy digital media plans, focusing on Return on Ad Spend (ROAS), customer acquisition, etc.
  • Inspire cross-functional partners to take action in support of product strategy
  • Collaborate with cross-divisional counterparts to establish the campaign and launch calendar by season
  • Collaborate with key cross functional partners to drive strategic seasonal business initiatives and product priorities through campaign planning, execution of category level initiatives and in-season optimization

Experience, Skills, & Attributes:

• Minimum of 8-10 years of experience with 2-4 years of direct e-commerce experience
• Bachelor’s Degree or equivalent
• Demonstrates alignment with TJ core values: Humble, Adaptable, Mindful, GSD, & Curious
• Strong presenter with the ability to execute e-commerce strategic initiatives
• Must be highly organized & possess strong analytical skills
• Possesses the ability to think outside of the box and innovate to solve complex problems
• Strong computer skills: Word, Excel, Google Sheets
• Flexible to deadline demands, ability to multitask in a fast paced environment
• Excellent communication skills
• Must be self-motivated
• Ability to multi-task and handle several projects at a time
• Exceptional attention to detail
• Excellent project management skills
• Strong interpersonal and leadership skills; act as a leader amongst peers
• Ability to work in a team based environment
• Ability to be on-site in our HQ Office in Lower Manhattan 3 days per week

Some awesome reasons to join us at Tommy John:

• Our Team Culture of Collaboration and Community; Happy Office, Culture and DEI Events, Fun Snacks and Happy Hours
• Comprehensive Benefits for you and your family - Medical, Dental, Vision, 401k and more with employee only coverage paid 100% by Tommy John 
• Generous Paid Parental Leave
• Flexible Paid Time Off Policy
• Hybrid Work Environment 
• Tommy John Employee Discount
• Learning Opportunities  

But, don't just take our word for it. Check out #WorkAtTommyJohn on Instagram for a behind the scenes look!

#LI-DNI