Senior Business Systems Analyst - Technical Writer Consulting Services, LLC (TWCS)

Sr. Business Systems Analyst – 11+ Years of Experience (Onsite Role in Washington, DC)

Searching for a Dynamic Leader with combined experience in Business Analysis, Project Management, Technical Liaison, Data and Systems Integration, User Training & Support, AND Continuous Improvement! Can you check each of these boxes? If so, here’s a great position with our DC Government client, where your role will be applying your advanced systems and business processes knowledge to drive complex initiatives, streamline operations, and enable effective decision-making. Note: This position is 100% onsite in Washington, DC

Experience and Qualifications:

• Bachelor’s degree in information systems, Business Administration, Computer Science, or a related field (master’s degree preferred).
• 11+ years of experience as a Business Systems Analyst, including significant experience in a senior or lead role.
• Proven experience with requirements gathering, business process analysis, and translating business needs into functional specifications.
• Expertise in system integration, data management, and software development lifecycle (SDLC) processes.
• Strong understanding of enterprise systems, including ERP, CRM, and other business platforms.
• Advanced skills in project management, including experience leading complex, cross-functional projects.
• Proficiency in using analytical tools, databases, and project management software.
• Excellent communication, negotiation, and stakeholder management skills.
• Problem-solving mindset with the ability to navigate complex technical challenges

Job Description:

The Senior Business Systems Analyst plays a pivotal role in meeting organizational needs by leading business systems analysis, design, implementation, and optimization. This key liaison position between the business stakeholders and technical teams ensures the successful delivery of system solutions that enhance business performance. The Senior Business Systems Analyst's application of advanced systems and business processes knowledge drives complex initiatives, streamline operations, and enables effective decision-making.

1. Formulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements.
2. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirements specifications.
3. Provides consultation on complex projects and is considered to be the top-level contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment.

Key Responsibilities:

• Business and Systems Analysis:
• Collaborate with business units to identify needs and gather detailed requirements for new systems or enhancements to existing systems.
• Conduct a thorough analysis of business processes and workflows, identifying process improvements or automation opportunities.
• Translate business requirements into functional specifications and system designs that align with business goals.
• Project Management:
• Lead the planning and execution of systems-related projects, including scoping, scheduling, and coordinating with cross-functional teams.
• Manage project timelines, resources, and deliverables to ensure projects are completed on time and within scope.
• Conduct regular status updates and stakeholder communication to ensure alignment.
• Technical Liaison:
• Work closely with IT teams to ensure that systems meet both functional and technical specifications.
• Provide guidance and oversight during system implementation and testing phases, ensuring the final product meets business requirements.
• Act as a bridge between technical teams and non-technical stakeholders, ensuring clear communication and mutual understanding.
• Data and Systems Integration:
• Analyze system interfaces and data flows, ensuring seamless integration between various business applications.
• Troubleshoot system issues and recommend solutions to address performance, integration, or user experience challenges.
• Oversee data migration, systems upgrades, and integration testing as needed.
• User Training and Support:
• Develop training materials and lead sessions to ensure end users are proficient in new or updated systems.
• Provide ongoing support and troubleshooting assistance to business users, ensuring optimal system performance and utilization.
• Continuous Improvement:
• Identify emerging trends and technologies to recommend innovative solutions that enhance business efficiency.
• Work with stakeholders to prioritize and implement system enhancements or upgrades to align with changing business needs.

Education/Citizenship Requirements:

• Bachelor’s degree in information systems, Business Administration, Computer Science, or a related field (Master’s degree preferred)
• U.S. Citizen or authorized to work in the U.S. for any employer
• Ability to pass security background check.

Why TWCS?

Since 2008, TWCS has been delivering top-tier technical writing and business analysis services, partnering with government agencies and leading businesses across diverse industries. Our clients are our priority, and we take pride in our reputation for integrity, collaboration, and exceptional results! If you’re ready to be part of a team that values your expertise, drives innovation, and makes a real impact, we want to hear from you! Submit your resume to join a network of professionals who are passionate about pushing boundaries, solving complex challenges, and leading the way in business success!

EEO Policy:

TWCS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are committed to fostering an inclusive and diverse workplace where all individuals are treated with respect and fairness.