Senior Business Systems Analyst - Remote Opportunity - KinderCare Education LLC
Portland, OR 97086
About the Job
Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. We pave the way for their lifelong learning journey ahead. And we want you to join us in shaping a future we can all be proud to share-in neighborhoods, at work, and in schools nationwide.
At KinderCare Learning Companies, you'll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, and so much more, we're all passionate about crafting a world where children, families, and organizations can thrive.
The KinderCare IT team creates digital experiences that help working parents stay informed on their child's education. As a Senior Business Systems Analyst (BSA), you'll build partnerships across the company to maintain alignment and ensure delivery of best in class products to Kindercare and our valued customers. This opportunity requires a proven background in implementation and digital solutions in a product-based Agile environment. In turn, you'll be part of an influential team of functional leaders, analysts, and technical experts to support business demands.
RESPONSIBILITIES:
- Define and document Product requirements using industry-standard analysis and documentation techniques.
- Facilitate requirements gathering and analysis with business partners and product owners for product value streams through interviews, job shadowing, workshops, and surveys.
- Build and grow relationships and act as the bridge between product owners and engineering teams to drive product enhancements.
- Analyze and model data flow within business and systems processes. Writing queries in SQL and analyzing data.
- Own and drive the understanding and definition of business processes and business process management and re-engineering. Model current state/future state business processes.
- Support product team with feature release testing and with UAT as needed.
- 5-7 years years of professional experience as a BSA or Business Analyst; having partnered with digital marketing or web operations teams.
- Experienced in data analysis using SQL.
- Business process modeling and reengineering. Able to analyze and document front end and back end web/app requirements.
- Results minded with a passion for technology and providing outstanding service.
- Skilled in communication with experience facilitating discussions, providing collaborator updates, and highlighting areas of project risk.
- Experience decomposing product roadmaps into actionable requirements in Agile.
- Know your whole family is supported with discounted child care benefits.
- Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).
- Feel supported in your mental health and personal growth with employee assistance programs.
- Feel great and thrive with access to health and wellness programs, unlimited paid time off and discounts for work necessities, such as cell phones.
- ... and much more.
KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.