Senior Business Services Manager (Accounts Manager) - Maximus
Grand Rapids, MI 49501
About the Job
Maximus currently has a Senior Business Services Manager (Accounts Manager) Opportunity with the Maximus Montana Employment and Training Project. This Project will provide intake, assessment and development of an Employability/Service Plan (ESP) plus case management of participants along with job development, placement, & retention services. Our goal is to equip participants to be successful in the world of work by building their skills capacity, prioritizing employment, and supporting retention.
Essential Duties and Responsibilities:
- Oversee Community Relations and engagement plan, using input gained from internal staff, project leadership, as well as the client and various stakeholders.
- Assist in management of enrollment services program in applicable locations.
- Retrieve, analyze and interpret data, identify key business issues, model alternatives, and present recommendations in a concise, meaningful way, both orally and in a written format.
- Maintain contract compliance, which includes a thorough understanding of the contract, Technical Proposal, Administrative Bulletins, and any contract amendments related to the general area of responsibility.
- Facilitate resolution of project issues by coordinating with project staff, client, the host office staff, and other community agencies.
- Ensure Workforce Management tools are routinely used to schedule resources and report results of staffing effectiveness.
- Identify and analyze trends to determine direction for Field Operation and project.
- Maintain good staff communication and ensures information flows to line staff.
- Update Department policy and procedures as necessary, and ensures key processes are well documented.
- Perform other duties as may be assigned by management.
Minimum Requirements:
- Bachelor's degree in related field required.
- 7-10 years relevant professional experience required.
Maximus currently has a Senior Business Services Manager (Accounts Manager) Opportunity with the Maximus Montana Employment and Training Project. This Project will provide intake, assessment and development of an Employability/Service Plan (ESP) plus case management of participants along with job development, placement, & retention services. Our goal is to equip participants to be successful in the world of work by building their skills capacity, prioritizing employment, and supporting retention.
Bachelors Degree required; equivalent experience considered in lieu of degree.
Previous Maximus experience preferred
This position requires travel 50%-75% of the time.
This position requires you to have reliable transportation to travel to other offices within the region.
This position requires residency in the state of Montana.
This position is fully remote and will require a home office.
Home office requirements:
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity??
- Minimum 5 Mpbs upload speeds
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EEO Statement
EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We?re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.