Senior Business Analyst, Sort Tech - Amazon

Description Amazon's commitment to meeting customer promise delivery dates is one of our most important metrics. It is what makes us Earth's most customer centric company. Lowering Amazon's cost structure is a key driver to lower prices for our customers. Do you want to be part of the team building new analytical frameworks helping Amazon Transportation organizations to optimize the numbers of trailers required to ship packages from one facility to another, while ensuring speed of delivery? Do you have experience using data to influence decision makers? Do you have effective problem-solving skills to solve ambiguous and large-scale business problems? Then Sort Tech is the team for you. We are part of building the world's fastest, most reliable, and lowest cost transportation network that provides customers the most control, and we are looking for a top-notch Senior Business Analyst. As an Amazon Senior Business Analyst, you will be working in one of the world's largest and most complex data warehouse environments. This role will be building analytical products which provide root causing attribution for packages missing promise delivery or trailers with low fill rate. The insights you will generate will allow to prioritize our product roadmap and eventually impact not only bottom line performance of the network but also customer experience. The Senior Business Analyst will be developing statistical models that help understand underlining drivers of business metrics. This position employs data analysis to ensure your partners and leaders have the most up to date and reliable information. The Senior Business Analyst will be working closely with product managers and engineers to provide the data and analyses needed to influence product roadmaps. This position should have knowledge in business and communication skills to be able to work with business owners to develop and define key business questions, and to build datasets and analytical frameworks that answer those questions. The team is looking for a Senior Business Analyst with experience in user of data querying tools and knowledge at synthesizing and communicating insights, while providing recommendations to audiences of varying levels of technical sophistication. Above all, in this role the Senior Business Analyst should have experience in detail-oriented work, the knowledge to find information and perform tasks that haven't been done before. Key job responsibilities - Develop a deep understanding of Amazon's Middle Mile operations and supply chain - Deep dive into large data sets to answer key business questions using SQL, Excel, and other data manipulation languages - Systematically identify data sources, perform analysis and build data pipelines to influence product roadmaps based on business problems - Communicate complex insights to stakeholders, both verbally, in writing and through visualization and dashboards - Perform complex data research to identify opportunities to improve delivery speeds, fill rate and support business decision making - Perform and own reoccurring and ad-hoc business intelligence projects A day in the life - Analyzing the results of large-scale technology experiments in our Middle Mile network - Creating dashboards and data tools to support product roll-out - Writing documents to propose new metrics to identify opportunities and monitor our products We are open to hiring candidates to work out of one of the following locations: Bellevue, WA, USA | Minneapolis, MN, USA Basic Qualifications - Bachelor's degree - 5+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience - 5+ years of analytical field experience Preferred Qualifications - Master's degree in supply chain management, operations, engineering, analytics or related field - 6+ years of analytical field experience - Experience defining requirements and using data and metrics to draw business insights - Experience making business recommendations and influencing stakeholders - Experience with statistical models and tools (R, Python, MatLab, MiniTab) - Experience in the supply chain logistics domain Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94,600/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.