Senior Business Analyst /RPA Product Expert (Remote) - GovCIO

**Overview** GovCIO is currently hiring for a Senior Business Analyst with experience in robotic process automation to join a dynamic team of innovators on the VA Robotic Process Automation Platform Project. Candidates must be highly organized, adaptable, and intellectually curious self-starters who have a passion for innovation and collaboration. This position requires excellent communication and interpersonal skills. This position is fully remote. **Responsibilities** The candidate will be responsible for successfully executing project tasks and for ensuring coordination and desired outcomes are accomplished. The environment is dynamic, and flexibility and forward-thinking views are important for success. + Manages customer communication and project milestones + Tracks all RPA projects in the discovery pipeline + Facilitates customer requirement meetings to collect requirement information + Analyzes customer's process, identifies process improvement opportunities, and validates use-case viability for automation + Develops detailed preliminary requirements used to generate cost estimates and level of effort to contract developer teams to execute + Facilitates customer interaction with the system integrator + Ensures required documentation (PDD, SDD, Runbook, Test Plan) is delivered by the system integrator + Facilitates customer tasks through Authority to Deploy (ATD) process + Develops and manages all RPA Center of Excellence (COE) processes including process maps, SOPs, templates, etc. + Creates and maintains custom reports in PowerBI for the RPA COE + Manages enterprise-wide reporting solution documenting requirements, process flows, and metrics + Creates prototypes of future state dashboard with consolidated data visualizations + Manages risks and issues associated with COE delivery **Qualifications** **Required Skills and Experience** + Bachelor's degree in Business Administration, Business Management, Computer Science, Information Systems, Information Resource Management, Industrial Engineering, Journalism, Marketing, Communications, Operations Research or related fields + 9 years professional experience + A Master's Degree may be substituted for 2 years of required experience with a Bachelor's Degree + Experience with robotic process automation + Experience creating custom reports using PowerBI + Experience with UI Path + Strong communication skills, including expressing ideas concisely and effectively + Project management skills, with experience working in Jira, Salesforce, SharePoint, and Confluence + Product delivery experience within IT organizations + Strong analytical and investigative skills + Must be able to identify and mitigate program risks, and escalate risks as necessary + Must be a problem solver **Clearance Required:** Ability to obtain and maintain a Suitability / Public Trust clearance **Preferred Skills and Experience** + Experience within the VA OIT + Experience working on remote Agile teams **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $120,000.00 - USD $140,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5208/senior-business-analyst--rpa-product-expert-%28remote%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2024-5208_ **Category** _Information Technology_ **Position Type** _Full-Time_