Senior Business Analyst - Gallagher

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Our team is looking for an experienced Business Analyst to support our Luminos product, the award-winning RMIS. You will report directly to the Product Manager and have an opportunity to work collaboratively with our team of experienced business analysts.

• You will formulate and define systems scope and objectives through research and fact-finding
• You will analyze business processes, identify process deficiencies, research solutions and oversee the remediation of these deficiencies
• You will assist with the design and implementation of operational and system improvements to ensure production capabilities are both effective and efficient
• You will write and validate business requirements and conduct User Acceptance testing with business stakeholders and vendors
• You will build trust in our key business partner relationships
• You will create clarity in projects and work effectively through ambiguity
• You will handle complex business and technical environments (across multiple platforms, dealing with multiple vendors, data flowing in from multiple parties and out to multiple parties, etc.)

What skills will make me successful in this role?

• Knowledge of insurance claims data and risk management information systems
• Synthesize / codify requirements from a disparate group of stakeholders. Drive and challenge business units on their assumptions of how they will successfully execute their plans. Mentor and influence others through example.
• Strong communicator - Facilitation of meetings through asking probing questions and truly listening and absorbing the requirements and needs of business partners and vendors
• Align business/technical objectives and facilitate a shared understanding of the problem at hand
• Evaluate and critically consider multiple options before helping the team settle on a solution
• Impeccable documentation and business writing skills - You have a keen ability to build clear and concise BRD's and clearly articulate the business asks
• Open to constructive feedback and learning from an experienced team
• Demonstrate excellent analytical, critical thinking and problem solving skills.
• Ability to self-motivate, set goals, prioritizes and meet deadlines.

• Bachelor’s Degree
• 3+ years’ experience in a BSA role. 5+ years is preferred.
• 3+ years’ experience working with SQL and Microsoft Excel. Power BI experience additionally preferred.
• Excellent oral and written communication skills including the ability to communicate effectively with both technical and non-technical stakeholders.
• Strategic thinker with ability to understand business strategy, provide consultative business analysis, and leverage technical skills to create insightful, effective solution.
• A work ethic based on a strong desire to exceed expectations.
• Ability to work in cross-functional teams and communicate with colleagues in both business and technical roles.
• Ability to manage multiple competing priorities simultaneously and drive projects to completion.
• Experience working with disparate data sources and turning them into a unified solution.
• Flexibility in use of SDLC frameworks – Agile/Waterfall/Hybrid

Please note, this role is open to remote candidates as well.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

 Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.