Senior Branch Service Representative - First City Credit Union
Los Angeles, CA
About the Job
The Senior Branch Service Representative will assume, but not be limited to, the following responsibilities:
- Receives and verifies sufficient cash from supervisor or designee, to handle daily cash disbursements. Balances cash receipts and prepares daily work summary envelopes.
- Opens various credit union accounts, including IRAs, trusts, term certificates, shares and share draft accounts.
- Interviews loan applicants, counsels members regarding consumer loan options, prepares documents and loan records, and makes sound recommendations to loan officers.
- Discloses and funds approved loans. In the event a loan is denied, explains reason for loan decision.
- Assists with the maintenance, control, and security of vault cash, including ordering of cash and verifying shipments upon arrival.
- Assists to maintain appropriate control over Instant Issue ATM cards, checking account starter kits, cashier's checks, money orders, etc., while maintaining appropriate supply levels.
- Assists to complete daily reports, such as large deposits/withdrawals, dormant accounts, new/closed accounts, etc.
The successful candidate will possess the following education, knowledge and skillsets:
- High school diploma, GED, or equivalent
- Minimum four years experience as a teller, loan processor, new accounts representative, or telephone representative in a financial
- Basic math and 10-key skills
- Excellent customer service and sales skills
- Personal computer proficiency in programs such as Microsoft Work and Excel
**Branch is located in the Los Angeles County - USC Medical Center.
We provide competitive compensation and benefits package that includes:
- Health, dental, and vision plans
- 401(k) plan
- Life insurance
- Paid Time Off (PTO) Plan
- Paid holidays
EOE
Source : First City Credit Union