Senior Billing Specialist - Erie Insurance

Division or Field Office:

Office of the CFO
Department of Position: Treasury Department
Work from:
Coporate Office, Erie PA Salary Range:
$54,176.00-$86,542.00*

salary range is for thislevel and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents.Coverage begins your first day of work.
• Low contributions to medical and prescription premiums.We currently pay up to 97% of employees' monthly premium costs.
• Pension.We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match.The 401(k) is offered in addition to the pension.
• Paid time off.Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development.Including a tuition reimbursement program for higher education and industry designations.

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

• The Hiring Manager will also consider candidates for Billing SpecialistI (F07) or Billing Specialist II (F08). Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications.

Under little supervision, supports assigned billing area with various operational tasks. Responds to inquiries from employees, business partners, management, outside vendors, and agents.

Duties and Responsibilities

• Handles various inquiries related to billing, including acting as a liaison between employees, agents, business partners, management, outside vendors, and agents. Investigates complex issues and consults with management as necessary.
• Performs complex policy accounting and billing functions which may include analysis of reports, research on various systems, identification of variances and interpretation of error handling.
• Coordinates the assignment of production work, completes procedural documentation, assists with implementation and training of new or revised programs or procedures. Acts as a team mentor, SME and role model to peers. Performs system testing as required.
• Validates electronic output for accuracy and completeness.
• Maintains a working knowledge of ERIE's billing function related to guidelines and programs, including multiple ERIE policy systems and billing systems. Assists analysts with procedural changes and improvements.
• Assist supervisor with special assignments as directed. Prepares various reports and performs special projects as directed.

The first three duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Competencies

• Customer Focus
• Nimble Learning
• Values Diversity
• Collaborates
• Cultivates Innovation
• Decision Quality
• Ensures Accountability
• Instills Trust
• Optimizes Work Processes
• Self-Development

Qualifications

Minimum Required Education Equivalents:

• Bachelor's degree in accounting, finance, or related field required; or
• Associatesdegreeinaccounting,finance,orrelatedfield and two years' experience in a billing environment required;or
• High school diploma or equivalent and four years' experience in a billing environment required.

Additional Experience

• Working knowledge of processing and spreadsheet software required.
• Experience with ERIE's management software preferred.

Physical Requirements

• Driving; Occasional (<20>
• Lifting/Moving 0-20 lbs; Occasional (<20>
• Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)
• Ability to move over 50 lbs using lifting aide equipment; Never
• Climbing/accessing heights; Never
• Lifting/Moving 20-50 lbs; Never
• Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20>

Nearest Major Market: Erie