Senior Billing Analyst - Consultative Search Group
Menlo Park, CA 94025
About the Job
A global law firm seeks a Senior Billing Analyst to join their dynamic team.
Responsibilities:
As a Senior Billing Analyst , you will be responsible for act as a resource for the firm with regards to global billing processes, procedures, and policies in addition to preparing complex bills for the Global Billing Department. Other key responsibilities include:
· Resolving highly complex and sensitive billing issues, and having the authority to process exceptions and transactions that aide in the timely and accurate resolution of complex inquiries referred by practice office staff
· Resolving service-related activity for the firm with regards to bill management and processing; responding to all forms of inquiries from practice offices and other internal customers
· Performing quality assurance activities for the practice offices designed to review the productivity and accuracy of bills and the client service inquiry process; ensuring that appropriate responses are applied in compliance with the firm’s policy, procedures, and standards, as well as statutory regulations and guidelines
· Keeping abreast of and maintaining practice office results for the purposes of training and development opportunities as well as for system and/or process enhancements to eliminate/reduce error-causing or increased workload activities
· Traveling to the practice offices for training and development opportunities as well as for system and/or process enhancements to eliminate/reduce error-causing or increased workload activities
Qualifications:
· Possess strong knowledge of the 3E or Elite billing system and Microsoft Office
· A Bachelor’s degree in Accounting or a related field
· A minimum of seven (7) years of increasingly complex accounting and billing experience
· A minimum of five (5) years of experience managing billing operations, preferably at a law firm
Benefits
Firm's comprehensive and best-in-class benefits support employees through every stage of life:
· Healthcare, dental, and vision plans
· Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
· Generous 401(k) plan and firm-paid basic life and disability insurance
· Extensive resources for parents and caregivers
· Family building and fertility resources
· And much more!
In addition, employees receive:
· 10 paid holidays per year and a PTO program that accrues 23 days during the first year of employment and grows with tenure
· Ongoing professional development and career support, including bespoke training and leadership development programs, firm-paid access to LinkedIn Learning courses, and areer coaching.
· Peer networking, mentoring, and professional support through our eight global staff affinity groups
Many of our job openings can be viewed at https://consultativesg.crelate.com/portal