Senior Automotive Customer Quality Engineer - Micron Technology

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Micron is seeking a Senior Automotive Customer Quality Engineer within our Global Quality (GQ) organization! This is a multifaceted role that partners directly with the OEM (major carmaker) and Micron to enable world class support for the evolving needs of carmakers.

As a resident quality engineer at the OEM, you will set up the engagement model, aligning on support needs, quality expectations, requirements (OEM to Micron as well as Micron to OEM) and more to anticipate and shape the expectations toward requirements in the carmakers multiple specs and processes!

You will have early and direct access during all phases of the business to OEM people, premises and tools while also supporting local automotive customers (Tier 1) as needed.

Responsibilities:

Engage with OEMs in the area as needs arise at each phase of the business:

Influence / Design In:

• Requirements / Boundaries/ Business Processes & Support models / Testability & Failure Analysis strategy / Manufacturing requirements/ DV & PV support / Direct networking with key partners for quality
• Assess requirements for equipment/tools and training
• Lead pre-launch (project level): Readiness for High Volume Manufacturing (HVM) – Tier1 – Pre-production builds – ESD, handling, conditions in line, storage etc.

Production:

• Supervising and responding to production launch/ issues
• Conducting field performance analysis
• Supporting debug, anticipating escalations, and joint diagnostics

Within Micron, the Senior Automotive CQE will act as Voice of Customer: 

• Drive quality-related proactive and reactive communication
• Drive closure of failures, quality-related issues and customer requests
• Be the key communication channel for proactive quality initiatives
• Proactively measure customers satisfaction index to Micron’s Quality
• Coordinate customer audit
• Conduct training at customer sites

Required experience:

• Minimum 5 years’ experience in: Customer relations in automotive between Tier 1 and car makers and semiconductors

Preferred/advantageous experience:

• Semiconductor processing, device physics, quality reliability fundamentals, customer experience

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future.  We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget.  Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave.  Additionally, Micron benefits include a robust paid time-off program and paid holidays.  For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

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To learn more about Micron, please visit micron.com/careers

For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s People Organization at  hrsupport_na@micron.com or 1-800-336-8918 (select option #3)

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.