Senior Application Service Owner - MAERSK INC.

Job Title: Technology Service Management Specialist

Responsibilities:

• Design and implement IT service management processes.
• Support and improve IT services to enhance user experience.
• Collaborate with cross-functional teams to ensure service alignment.
• Monitor service performance and implement continuous improvement initiatives.
• Develop and maintain documentation for policies and procedures.

Qualifications:

• Bachelor's degree in IT, Computer Science, or related field.
• Experience in IT service management frameworks (e.g., ITIL).
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Proficiency in service management tools and software.