Senior Application Analyst - Epic Ambulatory - FT - Days - DIO - Memorial Healthcare System
West Palm Beach, FL
About the Job
Location:
West Palm Beach, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
Seeking an Epic Ambulatory Analyst to join our team. Our team supports a variety of specialties including Primary Care, Women's Health, Behavioral Health, Dental, Medical Specialties, Surgical Specialties, Transplant, and more.
Memorial is looking for someone who has experience in Epic Physician Practice workflows in all user roles within the offices, familiarity with quality reporting, and good interpersonal skills with all roles. We look forward to providing the opportunity to deliver technical build, support, and maintenance for a broad spectrum of clinically integrated workflows supporting physician practices in both new rollouts as well as optimization and support of existing ones.
Our department takes pride in being a place where your skills like Project Management, strong organization skills, customer service, and teamwork can grow and contribute. Certification in an Epic Clinical Application is preferred.
This position is responsible for administration and work related to Memorial's business or clinical applications. Provides day-to-day management of applications for complex or large applications. Responsible for supporting systems designing, building, testing, debugging and installation.
Responsibilities:
Develops or modifies established processes and procedures, leveraging market and industry research, to support application efficiency and improvement.Researches market and industry data to understand the use and prevalence of specific clinical applications within healthcare systems.Recognized subject matter expert for assigned clinical application and may manage special projects for applications teams aimed at advancing the customer experience, reporting, and overall work and data flow through the system.Contributes to the planning of application development and deployment, looking at existing information to identify areas for improvement. Independently provides viable resolution to end-user inquiries and problems related to applications, consulting with appropriate vendors where needed.Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization.Performs complex work for assigned applications including analyzing system capabilities to resolve questions of program intent, identifying output requirements, input data acquisition, reporting techniques and structure, and data controls.Manages multiple applications projects or serves as a project lead for a application module or system that requires high level of subject matter expertise or certifications related to a specific applicationPartners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate.Generates and analyzes reports for a specific application in order to inform Memorial's decision making process, improve efficiency, and to outline workflow and processes.Leads vendor selection, data management, and process improvement activities for assigned business application. Contributes to the design and upgrade of systems to ensure up-to-date versions. Provides guidance to vendors on patches and upgrades needed to existing business systems in order to ensure up-to-date and reliable functionality fit for Memorial.Serves as a mentor and technical resource for junior analyst to gain expertise on more specialized and complex clinical applications and functions.Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Tests and troubleshoots existing and proposed systems in order to resolve and anticipate application issues, but also to verify accuracy and compliance with Memorial procedures.Maintains advanced knowledge of current operational workflows that are supported through the business or clinical applications.
Competencies:
ACCOUNTABILITY, ACCURACY, ANALYSIS AND DECISION MAKING, ANALYSIS AND DECISION MAKING - IT, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, HEALTHCARE INFORMATION SYSTEMS, HIPAA, IT APPLICATIONS, IT CUSTOMER SUPPORT, PROBLEM SOLVING, PROJECT MANAGEMENT (IT), RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, SYSTEMS ADMINISTRATION, TEAM WORK
Education and Certification Requirements:
Associates: Information Technology (Required)
West Palm Beach, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
Seeking an Epic Ambulatory Analyst to join our team. Our team supports a variety of specialties including Primary Care, Women's Health, Behavioral Health, Dental, Medical Specialties, Surgical Specialties, Transplant, and more.
Memorial is looking for someone who has experience in Epic Physician Practice workflows in all user roles within the offices, familiarity with quality reporting, and good interpersonal skills with all roles. We look forward to providing the opportunity to deliver technical build, support, and maintenance for a broad spectrum of clinically integrated workflows supporting physician practices in both new rollouts as well as optimization and support of existing ones.
Our department takes pride in being a place where your skills like Project Management, strong organization skills, customer service, and teamwork can grow and contribute. Certification in an Epic Clinical Application is preferred.
This position is responsible for administration and work related to Memorial's business or clinical applications. Provides day-to-day management of applications for complex or large applications. Responsible for supporting systems designing, building, testing, debugging and installation.
Responsibilities:
Develops or modifies established processes and procedures, leveraging market and industry research, to support application efficiency and improvement.Researches market and industry data to understand the use and prevalence of specific clinical applications within healthcare systems.Recognized subject matter expert for assigned clinical application and may manage special projects for applications teams aimed at advancing the customer experience, reporting, and overall work and data flow through the system.Contributes to the planning of application development and deployment, looking at existing information to identify areas for improvement. Independently provides viable resolution to end-user inquiries and problems related to applications, consulting with appropriate vendors where needed.Proactively analyzes operational processes and data to identify opportunities and improve existing processes for workflow optimization.Performs complex work for assigned applications including analyzing system capabilities to resolve questions of program intent, identifying output requirements, input data acquisition, reporting techniques and structure, and data controls.Manages multiple applications projects or serves as a project lead for a application module or system that requires high level of subject matter expertise or certifications related to a specific applicationPartners with other business applications management teams and contractors to identify synergies and opportunities for improvement, and works with vendors to ensure upgrades and configuration changes are maintained and accurate.Generates and analyzes reports for a specific application in order to inform Memorial's decision making process, improve efficiency, and to outline workflow and processes.Leads vendor selection, data management, and process improvement activities for assigned business application. Contributes to the design and upgrade of systems to ensure up-to-date versions. Provides guidance to vendors on patches and upgrades needed to existing business systems in order to ensure up-to-date and reliable functionality fit for Memorial.Serves as a mentor and technical resource for junior analyst to gain expertise on more specialized and complex clinical applications and functions.Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Tests and troubleshoots existing and proposed systems in order to resolve and anticipate application issues, but also to verify accuracy and compliance with Memorial procedures.Maintains advanced knowledge of current operational workflows that are supported through the business or clinical applications.
Competencies:
ACCOUNTABILITY, ACCURACY, ANALYSIS AND DECISION MAKING, ANALYSIS AND DECISION MAKING - IT, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, HEALTHCARE INFORMATION SYSTEMS, HIPAA, IT APPLICATIONS, IT CUSTOMER SUPPORT, PROBLEM SOLVING, PROJECT MANAGEMENT (IT), RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, SYSTEMS ADMINISTRATION, TEAM WORK
Education and Certification Requirements:
Associates: Information Technology (Required)
Source : Memorial Healthcare System