Senior Application Administrator - Epic MyChart - FT - Days - DIO - Memorial Healthcare System
Miramar, FL
About the Job
Location:
Miramar, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
This position, in collaboration with end-users, is responsible for designing and modifying rules and requirements in Memorial's applications to support organizational needs and development. Provides day-to-day management of applications for complex or large application; responsible for end-to-end application and systems configuration including the designing, developing, testing, debugging and installation.
Responsibilities:
Prepares documentation of system capabilities, output requirements, input data acquisition, programming techniques, and controls to maintain functionality and operability of the application.
Provides expert and creative solutions by building new user requirements, functionality, or enhancements to drive efficiency, optimal functionality, and end-user satisfaction.
Responds to escalated issues that may involve complicated technical troubleshooting. Responsible for problem management activities such as issue resolution and root cause analysis.
Review and recommend how new technology may fit our IT strategy.
Tests and troubleshoots existing and proposed systems in order to resolve and anticipate complex application issues.
Analyzes business and business processes and data to identify opportunities and improve existing processes using information technology.
Builds functionality for diagnostics and monitoring applications, wearable devices, tele-medicine, medical modeling, smart devices, data management, and tracking and delivery to create a patient-centric environment within the clinical setting.
Designs and provides patches and upgrades to existing business systems in order to ensure up-to-date and reliable functionality.
Designs web-based, mobile technology, cloud, and security interface in order to meet the specific needs of business users.
Develops test plans to verify logic of new or modified programs.
Lead or oversee an entire business application module or system, providing mentorship and guidance to junior administrators to develop technical expertise.
Leads the planning of business application development and deployment, providing technical application expertise and building new functionality leveraging programming and coding knowledge.
Maintains server hardware and software to ensure optimal operability and functionality.
Manages business projects that require high level of subject matter expertise or certifications related a specific application.
Manages technical components such as application environment, underlying technology, servers, Operating Systems, network, databases, firewall, load balancer, etc.
Performs market and industry research to support business application enhancements and application specific upgrades to stay ahead of market movement and trends in business application management.
Competencies:
ACCOUNTABILITY, ANALYSIS AND DECISION MAKING, APPLICATION OWNER, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, HIPAA, INFORMATION TECHNOLOGY SECURITY, IT APPLICATIONS, IT CUSTOMER SUPPORT, ORGANIZATION SKILLS, PROBLEM SOLVING, PROJECT MANAGEMENT (IT), RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, SYSTEMS ADMINISTRATION - IT, TEAM WORK
Education and Certification Requirements:
Associates: Information Technology (Required)
Additional Job Information:
Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: Minimum 5 years of relevant experience. Other Information: Additional Education Info: Information Technology, Computer Science, or related field. Relevant work experience may substitute for education requirement.
Working Conditions and Physical Requirements:
Miramar, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
This position, in collaboration with end-users, is responsible for designing and modifying rules and requirements in Memorial's applications to support organizational needs and development. Provides day-to-day management of applications for complex or large application; responsible for end-to-end application and systems configuration including the designing, developing, testing, debugging and installation.
Responsibilities:
Prepares documentation of system capabilities, output requirements, input data acquisition, programming techniques, and controls to maintain functionality and operability of the application.
Provides expert and creative solutions by building new user requirements, functionality, or enhancements to drive efficiency, optimal functionality, and end-user satisfaction.
Responds to escalated issues that may involve complicated technical troubleshooting. Responsible for problem management activities such as issue resolution and root cause analysis.
Review and recommend how new technology may fit our IT strategy.
Tests and troubleshoots existing and proposed systems in order to resolve and anticipate complex application issues.
Analyzes business and business processes and data to identify opportunities and improve existing processes using information technology.
Builds functionality for diagnostics and monitoring applications, wearable devices, tele-medicine, medical modeling, smart devices, data management, and tracking and delivery to create a patient-centric environment within the clinical setting.
Designs and provides patches and upgrades to existing business systems in order to ensure up-to-date and reliable functionality.
Designs web-based, mobile technology, cloud, and security interface in order to meet the specific needs of business users.
Develops test plans to verify logic of new or modified programs.
Lead or oversee an entire business application module or system, providing mentorship and guidance to junior administrators to develop technical expertise.
Leads the planning of business application development and deployment, providing technical application expertise and building new functionality leveraging programming and coding knowledge.
Maintains server hardware and software to ensure optimal operability and functionality.
Manages business projects that require high level of subject matter expertise or certifications related a specific application.
Manages technical components such as application environment, underlying technology, servers, Operating Systems, network, databases, firewall, load balancer, etc.
Performs market and industry research to support business application enhancements and application specific upgrades to stay ahead of market movement and trends in business application management.
Competencies:
ACCOUNTABILITY, ANALYSIS AND DECISION MAKING, APPLICATION OWNER, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, HIPAA, INFORMATION TECHNOLOGY SECURITY, IT APPLICATIONS, IT CUSTOMER SUPPORT, ORGANIZATION SKILLS, PROBLEM SOLVING, PROJECT MANAGEMENT (IT), RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, SYSTEMS ADMINISTRATION - IT, TEAM WORK
Education and Certification Requirements:
Associates: Information Technology (Required)
Additional Job Information:
Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: Minimum 5 years of relevant experience. Other Information: Additional Education Info: Information Technology, Computer Science, or related field. Relevant work experience may substitute for education requirement.
Working Conditions and Physical Requirements:
- Bending and Stooping = 40%
- Climbing = 20%
- Keyboard Entry = 60%
- Kneeling = 40%
- Lifting/Carrying Patients 35 Pounds or Greater = 20%
- Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
- Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%
- Lifting or Carrying > 75 lbs Non-Patient = 20%
- Pushing or Pulling 0 - 25 lbs Non-Patient = 40%
- Pushing or Pulling 26 - 75 lbs Non-Patient = 40%
- Pushing or Pulling > 75 lbs Non-Patient = 20%
- Reaching = 40%
- Repetitive Movement Foot/Leg
Source : Memorial Healthcare System