Senior Agile Coach (Hybrid) - Eversource

Senior Agile Coach (Hybrid)

This is a hybrid role. The first three months are fulltime in the office.

Our Team:

Eversource is seeking an energetic and inspiring servant leader to act as a change agent helping drive our Enterprise Agile Transformation.  The Senior Agile Coach will launch new release trains and provide the education, mentoring and support to help those teams be successful.  This person must be an expert in Agile best practices and must be passionate about sharing that expertise across all levels of an organization.  In addition to supporting Agile teams and projects, this leadership position will take ownership in defining and strengthening Eversource Agile standards, as well as helping to assess and drive improvement in the Agile maturity across the enterprise.

Essential Functions: 

• Act as a servant leader and change agent to instill an Agile mindset across the organization

• Provide coaching and mentoring to help upskill team members and develop high performing teams

• Guide individuals, teams, and leaders to improve the team and organizational culture

• Deliver training to introduce or build upon Agile skills and practices

• As needed, facilitate Agile ceremonies (e.g., retrospectives and inspect & adapt events) and practices (e.g. backlog refinement and prioritization)

• Lead a Community of Practice (CoP) for one of the Agile delivery roles

• Foster a “One Team” attitude in the organization including vendor partners

• Understand and support implementation of KPI’s to measure value delivery, quality and productivity

• Continuously assess the Agile maturity of teams and individuals at all levels of leadership, educating and mentoring to address gaps.

• Participate in both the internal and external Agile community and use that knowledge to help evolve the Agile practices at Eversource

• Facilitate open communication among teams and stakeholders; promote positive team dynamics to ensure members collaborate and work effectively within and across teams.

• Use coaching techniques that increase collaboration, transparency and promote a culture of experimentation and innovation.

• Participate in defining and refining the Agile Transformation strategy and roadmap.

• Assist in driving enterprise-level change such as adoption of a product-centric organization model.

• Provide leadership and coaching within the Agile Center of Excellence, helping to upskill other Agile Coaches within the organization

• Perform other duties as assigned.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill: 

• Product-based agile methodologies.

• Establishing and driving coaching Community of Practice.

• Scaled Agile Framework

• Scrum and Kanban Frameworks

• Leading and driving organizational change

• Jira knowledge mandatory

Education:   

• Bachelor’s degree preferred or equivalent work experience.                       

Experience: 

• Minimum of 5 years of experience as an Agile Coach or equivalent experience working in an Agile environment in Agile delivery roles such as Release Train Engineer, Scrum Master, and Product Owner

Licenses & Certifications:  

• Agile certification strongly desired, for example Scaled Agile Framework Program Consultant (SPC)

Working Conditions:

• Must be available to work emergency restoration assignment as required.

• Must be available to travel between MA/CT/NH as necessary.

• Work is performed primarily in an office environment which requires standing, sitting, walking, climbing stairs, writing and typing. 

• Work involves using a computer and telephone as well as personal communication. 

Mental Aspects:

• Work includes researching, analyzing, writing and public speaking. 

• This role works in an environment that often requires the performance of multiple simultaneous activities, where multiple competing deadlines need to be met and work is performed under pressure while involving significant business commitments and results. 

Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

• Know the business plan and how your role connects to it

• Identify problems, issues; take responsibility for resolution

• Set high standards for self; deliver quality performance

• Raise ideas for improvement

• Communicate, communicate, communicate

Build Trusting Relationships

• Follow through on commitments made to manager, colleagues, and customers.

• Address difficult or controversial issues and encourage others to do the same.

• Have honest dialogue with others

Foster Teamwork and Cross-functional Collaboration

• Work collaboratively within and across the organization to achieve “One Company” and other goals

• Recognize and address cross functional implications of your work

Create a Diverse, Inclusive Workforce

• Incorporate the diverse ideas and perspectives of team, colleagues, and customers in your work

Lead Change

• Proactively seek out opportunities to improve business performance and customer service.

• Respond positively to new demands or circumstances

• Exhibit a “can-do” attitude to support changes in priorities and work processes

Focus on the Customer

• Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, quality, proactive and timely manner

Compensation and Benefits

Eversource offers a competitive total rewards program.  The annual salary range for this position starts at $120,280.00 to $133,640.00, plus incentive.  Salary is commensurate with your experience.  Check out the career site for an overview of our benefits.

Worker Type:

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.