Senior Administrative Director - Pediatrics - Boston Medical Center

The Senior Administrative Director is accountable for: the overall administration and operating results of the Department of Pediatrics, the success of the related clinical, financial, research, and academic operational components, and the financial and operating performance of the ambulatory clinics at Boston Medical Center.

This individual will partner with the Chair and the Chief Operating Officer to achieve the hospital and physician organization goals and objectives. The incumbent is responsible for: departmental strategic and operational planning; financial performance; project management of key departmental and hospital initiatives, research administration and grant management activities; and leading administrative staff in the department
Leadership

• Partners with chair and COO to create a culture of performance and accountability. Translates over-arching goals into specific objectives and holds people accountable for results. Stays focused on the most important metrics that drive the business.
• Demonstrates a track record of building and leading high-performance and highly collaborative teams. Actively involved in sourcing, selecting, developing, and retaining high-performance talent.
• Builds and maintain key relationships across the organization. Demonstrates an ability to manage through others to ensure adherence to the highest quality standards, through collaboration and a drive for results.

• Participates meaningfully in hospital wide initiatives that drive performance against key goals (eg, patient access, patient experience, EMR implementation, expansion projects). Drives initiatives critical to the success of the department and the hospital by setting goals, building cross-functional teams, and problem-solving to meet tight deadlines.

Planning/Operational

• Manages department's ambulatory operations, and successfully meets targets for volume, revenue, expenses, patient access, and experience. Consults regularly with Medical Directors and Chiefs of Services regarding service issues, problems and operations. Maintains an effective working relationship with Medical Staff to enhance ambulatory service and quality.
• Partners with department's clinical leaders to ensure inpatient operations deliver on operational, quality, safety, experience and financial goals. Ensures the team has appropriate resources to address issues including data analysis, process redesign and project leadership.
• Assists in the development of new programs, expansion and enhancement of current services and programs, including detailed financial analysis, space and resource planning.
• Participates with senior faculty and / or staff in planning, developing and implementing new program initiatives for the division's educational, research and / or service activities.
• Manages the use of the department's facilities and the reassignment of space.
• Ensures compliance with BMC, Joint Commission, OSHA, DPH and state and federal regulations.

Financial

• Manages all department finances (budget, forecasts, analysis, and interpretation). Oversees the preparation of the all departmental and hospital revenue and expense budgets. Ensures appropriate internal controls are established and processes followed appropriately.
• Manages all professional revenue activities. Reviews and recommends changes in the charge structure in order to maximize both professional and hospital revenue in cooperation with the finance department. Ensures that adequate controls are in place for coding and timely charge capture.
• Manages hospital cost centers for ambulatory clinics.
• Monitors post-award grant processes and assists with meeting reporting requirements.
• Drives financial performance by analyzing financial, operational, and productivity data and effecting changes in operational performance.

Human Resources

• Works closely with the Chair, Division Chiefs and Section Heads to provide support relating to faculty, including recruitment, retention, credentialing, annual evaluations, salary program, and effort reporting. Review and approve staffing plans and transactions, such as definitions of duties, reporting relationships, selection and assignment of staff, performance evaluations, salary increases, and reclassifications. Resolve complaints and grievances. Supervise administrative, financial and support staff.

• Utilizes hospital's behavioral standards as the basis for decision making and to support the hospital's mission and goals.

OTHER DUTIES:

Performs other duties as needed.

EDUCATION

A Master's Degree in Health Care Administration, or Business Administration, or equivalent combination of education and experience is necessary.

EXPERIENCE

At least 10 years of progressively advanced financial and administrative management experience with at least 5 years in a medical institution. Considerable and progressive administrative, operational, as well as supervisory experience in health care is necessary. Experience in a successful leadership role managing a team.

KNOWLEDGE AND SKILLS

• Substantial years of demonstrated successful leadership, ability to integrate services, administer and manage change, and provide responsive support services.
• Extensive experience managing staff and services.
• Excellent knowledge of accounting budgeting, principles and applications.
• Knowledge of clinic operations and related processes.
• Prior experience with submitting grant applications and interpreting sponsor guidelines, as well as post-award grant management is desired.
• Experience managing data and converting it into actionable information.
• Knowledge of issues related to human resources, financial, information technology, and facilities management in a large and diverse organization.
• Outstanding verbal and written communication skills, advanced organizational skills, and a strong record of working effectively with staff in a multicultural and diverse environment.

Req id: 30179