Senior Accounts Receivable Specialist - InfoTrack US

About InfoTrack

InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system.

As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us.

About the role

As a Senior Accounts Receivable Specialist, you’ll play a vital role in managing all aspects of accounts receivable, collaborating with operations and finance teams to ensure accurate financial reporting and streamlined processes. This role is perfect for someone who is performance-driven, highly organized, and thrives in a fast-paced environment.

Responsibilities

• Manage daily credit card, EFT/ACH, and lockbox deposits, ensuring accurate posting and reconciliation.
• Partner with the Senior Accountant to resolve unreconciled cash entries and implement process improvements.
• Provide training and support to Accounts Receivable staff, acting as a key point of contact.
• Collaborate with the Maple Development Team on system enhancements and Finance-aligned reporting.
• Prepare and post journal entries, including returned ACH and NSF payments.
• Process customer ACH payments, credit card payments, refunds, credit memos, and chargebacks.
• Research and resolve billing inquiries, manage AR email inboxes, and support collections and audits as needed.

Requirements

• Associate degree (or equivalent) from a two-year college or technical school, or three years of related experience; equivalent combinations of education and experience are also welcome.

• Desire to pursue a four-year degree in accounting, finance, or business.
• 3+ years of accounting experience (experience in the legal services industry preferred).
• Proficiency in Excel and familiarity with accounting software, such as NetSuite.
• Strong organizational and time-management skills.
• A proactive, eager-to-learn mindset with the ability to multitask and collaborate effectively in a team environment.

Compensation

The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions, equity, and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications.

$50,000 - $85,000

Benefits

What Sets InfoTrack apart

At InfoTrack, we’re committed to a workplace where everyone feels comfortable doing their best work and having fun! We also believe in a work/life balance that fulfills you while you’re here and supports you when you’re not. We built our benefits package to prove that we’re committed to you having everything you need.

Here is what we offer full-time employees:

• 401(k) Match
• Medical, Dental, & Vision Insurance- 85% of employee premiums are covered by InfoTrack, and 70% for your family premiums
• Employer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance
• 20 Days of Paid Time Off (PTO)
• 11 Paid Holidays
• “Be Me Time” off for mental health, re-charging, volunteering
• Matching Gift Program
• Monthly Internet Stipend for Remote Employees

Our Commitment

We believe that the key to our success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold.

InfoTrack is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs.