Senior Accounts Payable Specialist - Dartmouth-Hitchcock Health

Independently performs a wide variety of accounts payables (A/P) tasks in a timely and accurate manner while serving as a resource for the A/P team. Monitors accurate processing of imaging and accounts payables transactions and troubleshoots complex vendor and payment issues. Supports the process of front-end treasury transactions, communicates proactively with vendors and other stakeholders to provide problem resolution. Provides work papers and detailed analysis for ad hoc information. Assists with month-end process and other assigned projects.

1. Independently identifies and handles customer issues based on telephone calls, paper or electronic mail and executes effective method for resolution while ensuring accurate and timely response.
2. Oversees process of entering invoices using imaging and applicable software and makes suggestions for policy and procedure improvements.
3. Communicates proactively with vendors and other stakeholders to provide problem resolution. Identifies opportunities for process improvement.
4. Provides support to specialists for customer inquiries concerning payables issues and documents resolution in system of record
5. Updates Vendor file, including electronic payment status ensuring timely and accurate updates.
6. Handles variety of weekly check runs, overseeing verification, distribution, corrections and timely mailing, as well as ensuring bank payment processes including wires, are prepared and processed according to documented procedure.
7. Creates check detail register and audit report.
8. Assists Supply Chain with the Match Exception report as well as other issues as they arise.
9. Reviews electronic remittances with wire and electronic check copies
10. Executes ACH (Automated E-Learning House) transfers, cash concentration and direct wires.
11. Provides work papers for the auditors.
12. Mentors A/P team members, providing support and guidance on void and reissue process and handling various bank and vendor issues.
13. Cross trains with other team members to ensure adequate coverage accuracy and a consistent level of customer service is delivered by the A/P Office.
14. Creates ad hoc reports using detailed research and analysis including support for procurement programs.
15. Supports the process of month-end closings, such as cash flow and reconciling A/P accounts, as well as the A/P accrual list. Verifies accurate completion of month-end reports and works with Coordinator and/or Operations Specialist to address any related issues.
16. Assists Analyst with the distribution of external submissions to the Mail Agent, routing individual submissions to correct queues for processing or handling.
17. Performs other duties as required or assigned.

• Associates degree with three (3) years of direct experience or the equivalent in education and experience required.
• Some credits toward Bachelor's degree preferred.
• Two (2) years A/P experience preferred.
• Facility with Microsoft Office software, including Excel and Outlook required.
• Experience utilizing imaging and ERP systems preferred.
• Experience with PeopleSoft ERP system preferred.
• Ability to work with special attention to detail and accuracy a must.
• Excellent organizational and time management skills with ability to prioritize while maintaining detail and accuracy.
• Must be able to work independently, under pressure, to meet daily deadlines in a team setting.
• Advanced verbal and written communication skills.
• Superior customer service and interpersonal skills.
• Ability to communicate respectfully and professionally with a diverse community.
• Comfortable training others and willingness to mentor.
• May require a flexible work schedule on occasion.

• None