Senior Account Manager - Vista IT Group
Grand Rapids, MI
About the Job
The Senior Account Manager position is responsible for using their expertise in the areas of Information Technology products and services to actively prospect potential customers through inbound leads and outbound prospecting and various demand generation campaigns. A successful candidate will be able to demonstrate excellent communication, organizational, and project management skills. This position also handles confidential information as it pertains to the company.
If you are looking for a vibrant culture, a great compensation and benefits package, and an organization that wants to help you accomplish your long-term career goals, then we want to meet you.
POSITION RESPONSIBILITIES
- Actively prospect into new companies through inbound lead follow-up and outbound cold calls and emails
- Effectively use lead generation techniques to assemble lists of prospective customers
- Maintain relationships with contacts and decision-makers
- Maintain activity level standards (number of calls, number of quotes, time spent prospecting, etc.)
- Strategically manage sales cycles, manage accounts, and provide pipeline sales forecasts
- Bring visibility of our server, storage and networking portfolio to our customers
- Build a pipeline of potential future business by prospecting via the Internet, assigned territory lists, outbound marketing/lead campaigns and other sources as identified
- Actively provide pre-and post-sales support to customers and prospects
- Effectively use internet and other resources to better understand client's industry and business needs
- Consistently maintain monthly and annual sales quota and revenue goals
- Qualify inbound leads and convert into sales opportunities
- Negotiate pricing, terms, and conditions with customers
- Overcome technical and business objections of prospective customers
- Become a product expert in the product lines the position is chartered to sell
EDUCATION & EXPERIENCE
- At least 3-5 years of previous technology sales experience is required
- Associate or bachelor's degree from an accredited college or university or equivalent work experience
DESIRED SKILLS
- Intimate knowledge of enterprise infrastructure, cloud platforms and managed services
- Exceptional interpersonal and customer service skills
- Ability to speak effectively before customers and employees
- Able to understand and capture customer business requirements and provide communication back to the sales team
- Superb written and phone communication skills
- Experience with Microsoft Office including Word, Excel, PowerPoint and Outlook
WHAT'S IT LIKE TO WORK AT VISTA?
We get asked this question a lot from new candidates! Vista is a very collaborative company. We're always trying new things and looking for ways to improve, so we're constantly figuring out how to do things we've never done before. Working at Vista is both challenging and fun, but never dull! At Vista, we hold an "every-body-pitch-in" mindset; our president services the coffee maker just like anyone else. We also have a work-hard-play-hard culture and host regular activities, from video game competitions to food truck lunches.