Senior Account Manager - Federal Government Clients - Randstad USA Careers

Position: Senior Account Manager - Federal Government Clients

Location:Ottawa, ON
Company: Randstad Digital (RD)

About Randstad Digital:

Randstad, the world’s leading partner for talent, is expanding its Randstad Digital (RD)specialty to enhance our services exclusively for federal government clients. As a Senior Account Manager, you will play a critical role in driving business growth by engaging directly with clients, strategically planning your territory, and delivering exceptional service tailored to the unique needs of federal government businesses. Our priority is to build lasting, impactful relationships with our clients, understanding their specific requirements to ensure mutual success.

What You Get to Do:

• Market Analysis & Strategic Positioning: Analyze trends within the federal sector, leverage your industry expertise, and strategically position RD to maximize growth opportunities within this key segment.
• Brand Representation: Accurately represent RD as the world’s leading partner for talent, building strong relationships with federal government clients and key stakeholders.
• Consultative Expertise: Serve as a trusted business consultant within the public sector, focusing on how digital solutions can transform client operations and drive higher levels of service delivery and engagement.
• Client Engagement & Relationship Building: Act as the primary point of contact for federal clients, actively engaging to optimize and expand existing relationships and drive new business opportunities.
• Digital Transformation Leadership: Utilize RD’s strengths in cloud infrastructure, data analytics, digital product engineering, and customer experience to position RD as the leading provider of digital transformation solutions for federal agencies.
• Project & Program Collaboration: Work closely with project and program management teams to ensure the successful delivery of services through an integrated approach.
• Account Growth & Development: Establish and cultivate strong relationships with senior-level clients, internal teams, and external partners, driving significant growth within federal accounts.
• Revenue & Margin Achievement: Lead the execution of new agreements aimed at surpassing revenue and margin expectations.

What You Need to Bring:

• Experience: A minimum of 3 years of experience in selling technical products or services, with a proven history of expanding services within assigned accounts, particularly within the public sector or government.
• Relationship Building: Demonstrated ability to cultivate long-lasting relationships built on trust and integrity.
• Communication & Influence: Exceptional communication, presentation, and influencing skills, with a strong ability to engage senior-level stakeholders.
• Problem-Solving & Innovation: Strong problem-solving capabilities and creative thinking, with a focus on delivering innovative solutions to federal clients.
• Negotiation Skills: Proven negotiation skills with a track record of achieving favorable outcomes.
• Performance Excellence: A history of consistently exceeding performance expectations.
• Education: A Bachelor’s degree is advantageous but not required.
• Technical Proficiency: Proficiency with Google Workspace (Gmail, Calendar, Drive) is essential.

What’s in It for You:

• Hybrid Work Environment: Enjoy the flexibility of a hybrid work setup, combining remote work with client visits.
• Competitive Compensation: Benefit from a competitive base salary and bonus plan.
• Wellness & Ergonomics: Access a wellness spending account and ergonomic reimbursement program to equip your home office.
• Award-Winning Workplace: Randstad has been recognized as one of Canada's Best Workplaces by Great Places to Work for over 10 years, including specific recognition as a Best Workplace for Women.
• Paid Time Off: Enjoy 3 weeks (15 days) of paid vacation in your first 12 months, plus additional care days.
• Career Growth: Work in a dynamic, fast-paced environment with diverse challenges and opportunities for progression within a supportive and growing organization.
• Inclusive Leadership: Thrive under a collaborative and participative leadership style.
• Commitment to Diversity & Inclusion: Randstad Canada is dedicated to creating a workforce that reflects Canada’s diversity. We are committed to equity, diversity, and inclusion across all aspects of our business, ensuring that everyone has the opportunity to participate fully in the workforce.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.