Senior Account Manager, Client Partnership - Curiosity

Who Is Curiosity?
Curiosity is an independent agency in Cincinnati that lives and breathes the power of being strategically curious. We are a team of passionate, innovative people who strive to create unforgettable work and drive results for our clients through integrated creative solutions.

The Senior Account Manager (SAM) is a pivotal role responsible for managing key client relationships and leading the execution of client work. We're seeking a self-motivated strategic thinker with agency experience who can grow with us, ultimately becoming a driver of both agency and client business growth.

Key Responsibilities:

• Lead day-to-day client communications, fostering strong relationships and ensuring client satisfaction.
• Serve as the main liaison between clients and internal agency teams, keeping projects aligned with client objectives.
• Develop a deep understanding of clients" businesses, products, and industry landscapes; represent their needs within the agency to ensure all work aligns with business goals.
• Translate client briefs into actionable project plans, scopes of work, and internal briefs.
• Manage projects from planning through execution, ensuring high-quality, timely delivery.
• Leverage your understanding of client business goals and agency capabilities to identify strategic opportunities for account growth.
• Oversee budget management, key deliverables, and timeline tracking.
• Adopt a proactive, solutions-focused approach to tackle challenges and seize opportunities.

Essential Skills:

• Exceptional verbal and written communication skills.
• Strong attention to detail and organizational abilities.
• Ability to multitask and manage priorities across 2-3 client accounts.
• Deep curiosity and drive to understand client needs and be a strategic partner to key clients.
• Skilled in client relationship management with ability to build rapport with varied stakeholders at varied levels of seniority.
• Confidence and ability to lead presentations and guide cross-functional teams.
• Knowledge of integrated marketing processes: familiarity with media planning, buying, and reporting, strategic and creative development, budget oversight, and project documentation.

Qualifications:

• Bachelor's degree with 4-6 years in agency account management or a related field.
• Proven experience in client presentations, writing, and editing.
• Self-motivated, adaptable, and able to work both independently and collaboratively.

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