Security Technician, AM (Mobile) - AltaPointe Health

Primary Job Functions:

General responsibilities

• Responds to crisis situations throughout facility and implements proper MindSet and UKERU interventions
• Demonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation
• Applies seclusion and restraint per AltaPointe Policy and Procedure
• Conducts consumer and room searches for contraband items per AltaPointe Policy and Procedure
• Conducts admission searches and searches upon return from pass
• Logs personal belongings into the facility
• Conducts Environmental Rounds on a daily basis and communicates any pertinent findings to the team leader and/or supervisor
• Provides monitoring and interaction with consumers
• Performs hand-off communication at shift change
• Effectively collaborates with the treatment team members
• Actively participates in Security team meetings for performance improvement purposes
• Provides staff training to staff on crisis intervention as needed
• Models appropriate behavior including but not limited to communication skills, grooming, manners, etc.
• Effectively demonstrates the application of adult specific competencies
• Routinely monitors cameras
• Maintains a presence within building and on units
• Inquires as to reason of visit when/if visitors appear to be “hanging around”
• Conducts routine walk through of units, outside and parking lots
• Effectively uses wands and walkie talkies along with charging them when not in use
• Check out van and black bag, verify driver’s license and check vehicle
• Notifies management of issues that surface
• Provides back up support during visitations
• Provides security during legal proceedings
• Assist with on boarding new employees

Supervision and consultation

• Seeks supervision and consultation as needed
• Accepts and employs suggestions for improvement
• Actively works to enhance skills

Courteous and respectful attitudes towards consumers, visitors and co-workers

• Treats consumers with care, dignity and compassion
• Manages physically aggressive consumers in a manner which protects individual dignity, respect, and self-esteem
• Respects consumers’ privacy and confidentiality
• Is pleasant and cooperative with others
• Assists consumers and visitors as needed
• Personal values don’t inhibit ability to relate and care for others
• Is sensitive to the consumers’ needs, expectations, and individual differences
• Is gentle and calm with consumers and families

Administrative and other related duties as assigned

• Actively participates in Performance Improvement activities
• Actively participates in AltaPointe committees as required
• Completes assigned tasks in a timely manner
• Follows AltaPointe policies and procedures
• Attends appropriate in-services training and other workshops

Minimum Qualifications: 

High school diploma or equivalent; for driving positions, must be at least age 23 have a valid driver license and proof of current liability insurance; knowledge of the adult specialties outlined below to be attained within six (6) months of employment.

• Knowledge of psychiatric disorders in adult populations.
• Basic knowledge of growth and development of consumers as related to all intellectual, emotional, spiritual, and physical aspects of the consumers’ development.
• Basic knowledge of behavior management.
• Knowledge of cultural diversity.
• Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, as well as, non-violent crisis intervention practices.
• Knowledge of educational methods appropriate to adult psychiatric disorders.
• Knowledge of psychiatric rehabilitation principles.
• Knowledge and application of crisis de-escalation techniques