Security Shift Manager - WarHorse Casino

Security Shift Manager         

SUMMARY

The Security Shift Manager is responsible efficient daily operation of the security department in accordance with the property’s established policies, procedures, and controls to ensure guest, team member safety and protect Company assets. 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Practices, supports, and maintains the Mission, Vision and Values of
WarHorse Gaming, LLC.
• Assists in the planning, implementation and evaluation of the security
operations and the coordination of its programs with other departments.
• Ensures that all security reports are submitted in a timely manner.
• Assists in the assignment of Security staff to various locations
according to job requirements and the officers’ abilities, skills, and
experience.
• Observes in performance of duties to evaluate efficiency and to detect
and correct inefficient work practices.
• Ensures all applicable laws, rules and regulations of the company are
firmly and fairly enforced.
• Leads investigations.
• Ensures compliance with federal, state and company rules and
regulations.
• Implements departmental and procedures and trains, schedules,
supervises and evaluates security officers on assigned shift.
• Identifies and controls risks and threats to the safety and assets of the
company patrons and team members.
• Patrols property identifying potential security and or safety issues.
• Assists in ensuring the safety and protection of guests, team members
and the entire facility.
• Maintains staffing levels within the security department and is
instrumental in interviewing, training, scheduling, evaluating and
disciplining team members as needed and instills an atmosphere that
encourages team members to thrive and succeed.
• Ensures effective recruitment, hiring, training, recognition, coaching
and counseling and other personnel related matters are being handled
appropriately.
• Facilitates performance review process.
• Detains persons for probable cause for the purpose of notifying law
enforcement and/or state gaming officials.
• Controls and maintains company-wide key controls throughout the
property while on duty.
• Performs other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS AND QUALIFICATIONS

•  Must be 21 years or older.
• Excellent organizational skills and attention to detail.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite or related software.
• Previous experience in a casino resort preferred.

EDUCATION & EXPERIENCE

• Associate degree in related field; or equivalent work experience.
• Five (5) years casino security experience, three (3) years in a
  supervisor/management capacity.

• Critical Thinking 
• Complex Problem Solving 
• Judgement and Decision Making. 
• Reading Comprehension 
• Speaking
• Ethical Conduct 

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.