Security Service Technician at Jobot
Morrisville, NC 27560
About the Job
Strong Compensation Package, Excellent Benefits, Career Growth
This Jobot Job is hosted by: David Rocha
Are you a fit? Easy Apply now by clicking the "Quick Apply" button
and sending us your resume.
Salary: $25 - $40 per hour
A bit about us:
We are a professional security installer and service provider that has been serving businesses since 2012. Our team of experts is dedicated to providing top-notch security services that are tailored to meet your specific needs.
Why join us?
Strong Compensation Package
Excellent Benefits
Career Growth
Job Details
ESSENTIAL DUTIES & RESPONSIBILITIES include the following:
Mentor and develop peer Service Specialists assigned to your team with lesser knowledge and experience
Interface with customer personnel developing relationships and demonstrating systems; providing training as needed
Use technology to document not only the status of the repair, but record video clips or pictures into the system as a means to provide the office with a visual representation of the before and after of the repair in case the customer were to call and ask questions.
Use technical manuals, your peers, and interface with manufacturer’s technical support to troubleshoot problems
Complete small add on’s for the customer and bill for those services.
Able to determine maintenance versus non maintenance, or out of warranty repairs and bill when needed while informing the customer up front of the charges before initiating those repairs.
Wiring, either repair or new of our installed systems shall conform to NEC70 or any other applicable codes and standards
Able to run horizontal and vertical EMT, ENT, or rigid conduit per NEC70 for repairs out in the field
Read and review architectural drawings, customer site specific specifications, and installation manuals from the original installation to determine the best method for the repair
Use test equipment such as multimeter’s, cable testers, and toners to test and repair circuits and sensors while following wiring and system specifications
Provide daily and weekly reports to Brady management
Other duties and responsibilities as required to support the needs of the business
Ensure compliance with federal, state, and local laws, legal regulations, and recommended best practices
Collaborate with all Associates to uphold the company’s mission and values
Travel 20% of the time as required
Must be able to work overtime/weekends as required
Must be able to work an on-call basis periodically
SKILLS & QUALIFICATIONS:
High school or general education degree (GED)
4+ years of maintenance or installation experience in security systems or relevant field
Knowledge of networking LAN, WAN and mesh devices
Familiarity with IPv4 and IPv6 IP addresses, MAC ID’s, and how they interact with servers and field devices
Configuring network devices
Configure unmanaged network POE switches, and work with managed switches with the customer IT department
Familiarity with applicable software such as
CCTV: Exacq, Milestone, Video Insight, Avigilon, or similar systems
Access Control: Open Options, Software House, Amag, S2, Kantech, Brivo, or similar systems
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
This Jobot Job is hosted by: David Rocha
Are you a fit? Easy Apply now by clicking the "Quick Apply" button
and sending us your resume.
Salary: $25 - $40 per hour
A bit about us:
We are a professional security installer and service provider that has been serving businesses since 2012. Our team of experts is dedicated to providing top-notch security services that are tailored to meet your specific needs.
Why join us?
Strong Compensation Package
Excellent Benefits
Career Growth
Job Details
ESSENTIAL DUTIES & RESPONSIBILITIES include the following:
Mentor and develop peer Service Specialists assigned to your team with lesser knowledge and experience
Interface with customer personnel developing relationships and demonstrating systems; providing training as needed
Use technology to document not only the status of the repair, but record video clips or pictures into the system as a means to provide the office with a visual representation of the before and after of the repair in case the customer were to call and ask questions.
Use technical manuals, your peers, and interface with manufacturer’s technical support to troubleshoot problems
Complete small add on’s for the customer and bill for those services.
Able to determine maintenance versus non maintenance, or out of warranty repairs and bill when needed while informing the customer up front of the charges before initiating those repairs.
Wiring, either repair or new of our installed systems shall conform to NEC70 or any other applicable codes and standards
Able to run horizontal and vertical EMT, ENT, or rigid conduit per NEC70 for repairs out in the field
Read and review architectural drawings, customer site specific specifications, and installation manuals from the original installation to determine the best method for the repair
Use test equipment such as multimeter’s, cable testers, and toners to test and repair circuits and sensors while following wiring and system specifications
Provide daily and weekly reports to Brady management
Other duties and responsibilities as required to support the needs of the business
Ensure compliance with federal, state, and local laws, legal regulations, and recommended best practices
Collaborate with all Associates to uphold the company’s mission and values
Travel 20% of the time as required
Must be able to work overtime/weekends as required
Must be able to work an on-call basis periodically
SKILLS & QUALIFICATIONS:
High school or general education degree (GED)
4+ years of maintenance or installation experience in security systems or relevant field
Knowledge of networking LAN, WAN and mesh devices
Familiarity with IPv4 and IPv6 IP addresses, MAC ID’s, and how they interact with servers and field devices
Configuring network devices
Configure unmanaged network POE switches, and work with managed switches with the customer IT department
Familiarity with applicable software such as
CCTV: Exacq, Milestone, Video Insight, Avigilon, or similar systems
Access Control: Open Options, Software House, Amag, S2, Kantech, Brivo, or similar systems
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
Salary
25 - 40 /year