Security Operations Center Coordinator at Comtec Consultants
Fairmont, WV 26554
About the Job
Security Operations Center Coordinator
Day Shift: 6am – 2pm
Location: Fairmont WV (onsite)
Candidates must have experience in policy writing and security operations
Job Description:
Day-to-day oversight of the third-party security guard services, primarily at the Security Operations CenterReports directly to the Manager, Compliance Field Support & Physical Security
Collects and summarizes performance data, identifies opportunities for improvement, and presents to the Corporate Security team
Assist with updating, maintaining, and enforcing Corporate Security policies and procedures related to monitoring (alarm directives, alarm response, etc.)
Responsible for guard post orders, rules and regulations, and company policy compliance
Ensures contractor performance standards are met
Report audit outcomes, quality & service performance results to Corporate Security management
Ensure proper time & rates are charged appropriately by third party guard service company
Lead training of security guard personnel, including internal onboarding tasks
Responsible for creating and maintaining accurate records
Identify training needs for security guard personnel
Reports issues with personnel to Corporate Security team
Audit security incident intake including accurate and adequate entries in the incident management system, and correct logic used when launching security alerts
Other related duties as assigned
Supervisory experience required
Advanced program management & status reporting skills preferred
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multitasking
Strong working knowledge of Microsoft Office