Security Officer - Lead - Providence Hospital - USA Health

Serves as team leader for assigned security officers to ensure a safe environment for staff and visitors; participates in the process of monitoring, guiding and evaluating staff performance; contributes to efficient operations by assisting with coordinating activities, prioritizing workflow and promoting decision-making and problem solving; performs the duties of a security officer; models and promotes teamwork and cooperation amongst staff. Reviews staff reports for accuracy, clarity and completeness; investigates, documents, and manages security incidents and hazards. Addresses escalated or unresolved issues; assists the Security Manager with shift staffing, organizational planning, budget preparation, staff development, and Committee Chair responsibilities; for those security officers who are responsible for operating a vehicle, operates in a safe and responsible manner to avoid accidents and traffic or parking violations; abides by and enforces all compliance requirements and policies and performs these responsibilities in an ethical manner consistent with the organization’s values; adheres to hospital policies including confidentiality; assists with orientation of new employees as assigned; assists in the implementation of a new system of receiving, logging, storing, and releasing of patient valuables and belongings; supervises and participates in ground post duties in the daily operations of the hospital security; maintains accurate and complete records such as: shift logs, activity reports, incident reports, etc.; trains staff in security and life safety; provides security for meetings and events held on hospital grounds; provides protection of buildings and grounds to detect fire, theft, vandalism, illegal entry, maintain order, and enforce hospital rules; conducts fire drills; responsible for inspecting fire extinguishers; collects and secures patients valuables; physically restrains patients or visitors when ordered by appropriate authority; ability to operate a motor vehicle; performs information desk duties while monitoring security video system equipment; answers phones and interacts with the public in a professional and courteous manner; patrols premises on foot and by cart to protect persons and property; occasionally works in inclement weather exposed to harsh conditions; Investigates and prepares legible written reports of incidents and accidents, reports must be concise and within the standards of the University, Hospital and Security Department; suggests and assists in implementation of solutions to security and/or safety problems; performs safety and fire inspections; assists in controlling traffic, parking, and unruly or violent patients and visitors; accepts and completes all duties positively and without conflict; helps others and improve the performance of the unit; completes all mandatory unit, educational and hospital requirements; utilizes cost effective practices in performing all aspects of the job; adheres to current Infection Control and Safety Standards; regular and prompt attendance; ability to work schedule as defined and overtime as required; related duties as required.

High school diploma or equivalent and one year security or related experience. Specified positions may require possession of a valid driver’s license and maintenance of a driving record sufficient to maintain insurance coverage under the University of South Alabama. Specified positions may require a permit to carry firearms in Mobile County, Alabama.