Security Officer - Front Desk - Lobby - Marksman Security

Marksman Security Corporation is hiring immediately for 2 Shift -  Licensed Security Officers - Front Desk - Lobby

Unleash your Potential. We’re Hiring!

Mesa Area

Can you deliver a concierge level of service while maintaining a safe and secure environment for our clients?

Shift Schedule

Mon thru Fri 2pm-10:30pm

$20.75 hrly

Strong computer and/or technology skills required

You will be the orchestrator of a smooth Welcome -  the provider of helpful information, and the problem solver for any challenges 

Benefits:

• 401 (k)
• Insurance: medical, vision and dental
• Short term disability
• Critical care/Hospital Indemnity
• Complimentary life insurance
• Pet insurance
• Legal assistance/guidance
• Identity theft protection
• Paid on the job training
• Paid time off
• Bi-Weekly Pay
• Competitive compensation
• Career advancement opportunities
• Continuous learning opportunities through LMS
• Employee referral bonus program
• Employee assistance program (EAP)
• Employee recognition events
• Employee performance incentives/rewards
• Professional growth and development opportunities

Front Desk security professionals create the first impression of the company for visitors. They greet guests warmly and professionally, ensuring a positive experience from the moment they enter the office. This involves not only a friendly demeanour but also the ability to manage various visitor needs, including directing them to the appropriate person or department. The ideal candidate will have experience in customer service, guest services, and/or call centers while working in security.

Responsibilities:

• Handle all interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
• Resolves customer complaints; assists customers in all inquiries in connection with site services, hours of operations, directions, etc.
• Checks in/out individuals in an efficient and friendly manner
• Receive incoming telephone or alarm system calls regarding emergency and non-emergency situations
• Monitor and operate security video system to observe and detect potential issues
• Report maintenance or equipment problems to appropriate personnel
• Generate reports for theft, alarms, maintenance issues and other incidents that may occur in an efficient manner
• Always maintain a professional image and friendly demeanor 
• Makes periodic patrols to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons

Qualifications:

• Valid AZ Security License
• Valid AZ Driver's License
• High school diploma or equivalent
• Minimum of 1 year of customer service experience
• Exceptional interpersonal and relationship building skills
• Strong verbal and written communication skills
• Strong organizational skills and the ability to multitask
• Ability to pass a crminial background check and drug screen

#MES