Security Manager - Noble Hearts HR Consulting

Job Title: Account Manager

Location: New York City, NY

Sector: Security / Operations

Pay: Exempt

Benefits: Yes

About our client

Based in New York City, our client is a Security Company with a simple mission: Help clients focus on growing their business by providing physical protection to their assets.

Job breakdown

Are you passionate about lists, protocols, and efficiency? Our client has an opening for an exempt Account Manager to lead a team of security officers at a client site in New York City. Reporting to the Director of Operations, the Account Manager plays an integral role as the main liaison between the client and the company. A day in your role includes ensuring your site is properly staffed, taking a proactive role in hiring and training new team members, and developing operational procedures to maximize productivity and efficiency.

What you will own

• Supervising the day-to-day security operations of an assigned client site
• Managing team of security officers, site supervisors, and shift supervisors
• Playing a key role in your team's:
  • Hiring, selection, and training
  • Coaching, development, and support
  • Shift scheduling
  • Payroll
• Growing and fostering effective and positive relationships with both clients and employees
• Maintaining appropriate inventory levels of uniforms, equipment, supplies, and vehicles utilized at the account site
• Producing audit reports such as Scheduling Activity, Training Summary, and Training Detail, as needed
• Developing and implementing operational procedures maximizing efficiency

Skills you will bring to the table

• Project and priority management
• Flexibility and adaptability with a positive attitude to match
• Passionate, diligent, and proactive
• Ability to work with minimal supervision
• Strong interpersonal communication (written and spoken)
• Exceptional documentation skills
• Highly adept in Microsoft Suite and able to quickly learn assorted databases

Negotiables

• AA or bachelor's degree in Business Management, strongly preferred

Non-negotiables

• HS Diploma
• 4+ years of security industry experience
• Tech savvy