Security Manager - Event Manager 24/7 - Whelan Security

Job Title:  24/7 Security Manager 
Location: Charlotte, NC
Salary: $60,000 - $65,000 / year 

Stadium Security  Experience Required

 Job Summary: 
Under the direction of the Regional Manager, the 24/7 Security Manager ensures proper building security controls including technical projects and processes for the company by company policies and procedures; oversees and manages building staff including team leaders; and assists with large events onsite. 
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 
 
Essential Duties and Responsibilities: 

• Oversee and coordinate scheduling of all staff on 24/7 Security Team 
• Manage the building security controls and technical projects and processes for the company to ensure the safety and security of all employees, visitors, and assets 
• Oversee and manage security staff including training, coaching, and mentoring to optimize performance and ensure compliance with company policies 

• Oversee and manage the security licensing and tracking for 24/7 and Event Security staff to ensure compliance with local/state regulations 
• Understand and implement policies, procedures, and tracking systems that align with the local union collective bargaining agreement. 
• Communicate regularly with various clients to ensure accurate and up-to-date information is being shared and client expectations and understood and being met.  
• Assist the Events Account Manager with all major stadium events including the planning, scheduling, coordinating, and directing of operations 
• Travel to local meetings acting as liaison to local law enforcement, local event management and company staff as needed 

• Lead and assist in investigations and crisis management using technology and working with clients; may be required to provide documentation and consultation in response to legal action 
• Foster and develop cooperative relationships with local law enforcement 
• Properly handle all Company equipment, including radios, computer equipment, flashlight, uniforms, etc. 
• Assist with other events taking place in Texas
• Perform other duties and responsibilities as requested or required 

 
Minimum Qualifications: 

• High School Diploma or Equivalent 
• Minimum of two (2) years of security experience 
• Minimum of two (2) years of experience managing people and teams  

• Ability to travel locally (site is on bus and light rail lines) 
• Ability to pass a drug test 
• Ability to pass a background check 

 
Preferred Qualifications: 

• Experience with a visitor management system 
• Experience with staffing over 200 hours per week 
• Experience with a building patrol touring system 
• Previous military or law enforcement experience 

 
Physical and Mental Demands: 

• While performing the duties of this job, it is required to frequently sit, stand, walk, talk, or hear.
• Required to stand or walk for extended periods (up to 10 hours).
• On occasion, may be required to climb and work in high places, stoop, bend, or reach above the shoulders. The position may also require work in confined spaces and exposure to different types of outdoor weather conditions. 
• Must occasionally lift, push, or pull up to 45 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

 
Work Environment 

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.