Security Manager - Birmingham Jefferson Convention Center - Whelan Security
Birmingham, AL
About the Job
Job Title: Security Manager - Events Security
Location: Birmingham, AL
Salary: $75,000 - $85,000 / year
Previous stadium/arena/venue experience!
About BEST Crowd Management:
BEST Crowd Management is a leading provider of crowd management and event security services. We specialize in ensuring the safety and security of guests at stadiums, arenas, and large events. Our team is dedicated to delivering exceptional service and creating a safe environment for all attendees.
Job Summary:
As a Security Manager - Events Security, you will oversee building security controls, manage staff, and assist with large events. Reporting to the Regional Manager, you will ensure compliance with company policies and procedures, and maintain the safety and security of all employees, visitors, and assets.
Essential Duties and Responsibilities:
- Oversee and coordinate the scheduling of all staff on the 24/7 Security Team.
- Manage building security controls and technical projects to ensure safety.
- Train, coach, and mentor security staff to optimize performance and ensure compliance.
- Oversee security licensing and tracking for 24/7 and Event Security staff.
- Implement policies and tracking systems in line with local union agreements.
- Communicate regularly with clients to ensure expectations are met.
- Assist the Events Account Manager with planning and coordinating major stadium events.
- Act as a liaison to local law enforcement and event management.
- Lead investigations and crisis management efforts.
- Foster relationships with local law enforcement.
- Properly handle company equipment.
- Perform other duties as required.
Minimum Qualifications:
- High School Diploma or Equivalent.
- Minimum of five (5) years of site security experience.
- Minimum of two years of experience managing site security officers and teams.
- Ability to travel locally.
- Ability to pass a drug test and background check.
Preferred Qualifications:
- Experience with a visitor management system.
- Experience with staffing over 2,600 hours per week.
- Experience with a building patrol touring system.
- Previous ABI system experience.
- Experience coaching and managing security guard personnel
- Experience in hiring, training, and licensing security guards
- Experience with customer service management and serving as a liaison with local law enforcement
- Experience with managing complex scheduling short-term staffing
Physical and Mental Demands:
- Frequently sit, stand, walk, talk, or hear.
- Stand or walk for extended periods (up to 10 hours).
- Occasionally climb, stoop, bend, or reach above shoulders.
- Work in confined spaces and various outdoor weather conditions.
- Occasionally lift, push, or pull up to 45 pounds.
- Specific vision abilities required.
Work Environment:
- Office-based with frequent requirements to work at or attend scheduled events in an outdoor environment.
- Reasonable accommodations available for individuals with disabilities.
It is the policy of BEST Crowd Management to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST Crowd Management complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST Crowd Management not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
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