Security Learning & Development Manager - Allied Universal

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Allied Universal® is hiring a Regional Training Manager. The Regional Training Manager is responsible for creating, implementing, and managing event services training products and systems; for organizing and delivering field training events; for maintaining internal and external customer relations and service; for working on any special projects on an as-needed basis to support of event services organizational objectives; and for managing compliance with event services and AUS training goals and requirements.

RESPONSIBILITIES:

• Create, implement, and manage high quality training products and systems, operational programs and systems and any other event services products as needed, compliant with training and operational needs and relevant regulations
• Work with operational partners (Human Resource Coordinators/Branch Managers) to develop practical training programs at the branch level to comply with contractual and regulatory training
• Deliver/conduct field training programs for Security Professionals and Supervisors in accordance with local, state, and federal laws and regulations, and Allied Universal and Allied Universal Event Services standards
• Manage third party relationships as assigned or as needed (e.g., training providers, service providers, etc.)
• Communicate with stakeholders (Regional Training Manager, Field operations, Security Professionals, Supervisors, Field and Corporate Training, and Clients)
• Organize and deliver training and professional development events as directed or needed
• Work within project management processes and, when required, manage projects
• Perform any requested tasks in support of the event services national training objectives

QUALIFICATIONS:

• High school diploma or equivalent
• Obtain and maintain training and security related credentials (e.g., instructor certifications, organization memberships, professional certifications) as directed.
• Minimum of three (3) years of learning program development and implementation
• Prior work experience in a fast-paced administrative environment
• Work history must include:
  • Excellent organizational skills that include the ability to multi-task and prioritize work
  • Strong consultative, analytical, and problem-solving skills
  • Ability to communicate effectively with leadership
• Ability to write manuals, high quality and engaging training products, review and respond to written requests for proposals, and prepare extensive presentations
• Highly proficient and fully functional in Microsoft programs such as Word and PowerPoint are essential, and able to effectively utilize all available office management technology including PDAs, Outlook, and internet applications
• Ability to deliver specific training programs in accordance with local, state and federal laws and regulations, and Allied Universal standards; CPR/First Aid/AED; Defensive Tactics (e.g. handcuffs, pepper spray, batons, Tasers, firearms); Mobility Devices (e.g. vehicles, bicycle, golf cart, Segway); Fire Safety Services (emergency plans; occupants, floor wardens and staff presentations; and evacuation drills); provide other value-added services such as workplace violence/active shooter training
• Outstanding oral and written communication skills; able to maintain internal and external customer relations to result in customer satisfaction
• Thorough understanding of the private security industry and operations, especially security concepts, skills, and techniques
• Able to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilities
• Able to focus and multi-task in a busy environment, with the ability to successfully handle stressful situations in a calm and professional manner. Includes being able to effectively manage multiple interactions with diverse personalities and engage them to perform at optimum levels

PREFERRED QUALIFICATIONS:

• Associate’s degree or higher in Education, Business, Criminal Justice, Human Resources, Security Management, or a closely related field
• Prior experience in the fire service, security industry, law enforcement and/or military
• Prior security instructor or related experience in a multi-location environment
• Work experience with employee relations, development, and engagement as well as policy implementation and interpretation
• Working knowledge of employment laws and civil rights legislation

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal day
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.