SECURITY GUARD- SECURITY FULL-TIME DAY SHIFT (24593) - New Bridge Medical Center

We are dedicated to providing high-quality, compassionate care to our diverse community

As a leading healthcare provider, we offer a supportive and inclusive work environment

If you’re passionate about making a difference and thrive in a collaborative setting, New Bridge Medical Center is looking for a Security

Job Duties Patrols all areas of Medical Center, including stairwells and areas not accessible to the public to prevent and/or detect fires, thefts, vandalism and other security problems

Acts as liaison between patients/ visitors and the Medical Center, interpreting the Medical Center’s philosophy, policies, procedures and services to patients’ families and visitors

Provides regular reports on patient/visitor issues to administration; investigates and directs inquiries to appropriate staff members

Assists in referring patients and visitors to appropriate services and resources; responds personally when other alternatives are not available

Detects violations of the law and contacts law enforcement when necessary and represents the Medical Center as the complainant/witness in any court proceedings that result

Prepares incident reports and conducts investigations when necessary

Assists in dealing with disruptive patients, visitors, or staff and participates in restraining emotionally disturbed patients when summoned by medical staff

Directs cars into available spots in parking garage or lot

Re-parks double-parked cars, noting final parking spot on ticket attached to keys and placing keys on keyboard

Reports parking violations and abandoned vehicles

Takes on dispatching responsibilities as needed, which involves answering phones, entering information into the computer system, dispatching guards, and monitoring the camera surveillance system and emergency alarm panels

Assumes role of switchboard operator during the midnight shift (12am-8am)

Logs totals of daily receipts into the daily account sheet at end of every shift

Customer Service: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience and helpfulness

All responses should be timely, professional, caring, and respectful in accordance with Customer Service Performance expectations maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards

Assesses gaps in policies and procedures, and create necessary policies and procedures to fulfill these gaps

Understands and adheres to the Medical Center’s Code of Conduct

Familiar with the Medical Center’s Mission, Vision, and Values Statements

Other Duties: Undertakes a variety of driving assignments as required

Attends and participates in department meetings, training sessions and workshops

Assists in the maintenance of department equipment (e.g

checks that radio batteries are freshly charged, and that radio is functional; cleans and oils handcuffs)

Escorts employees to and from Parking Lot and other Medical Center buildings

Prepares and maintains department reports and records as required

Locks or unlocks doors to offices, closets, etc

upon employee request and when given proper authority

Enhances professional growth and development through participation in education programs, current literature review and workshops

Performs other related duties as required

Position Qualifications: Must pass security guard test and/or approved training through Bergen County Police & Fire Academy as required

Ability to drive standard shift cars

Good oral and written communication skills

Good interpersonal skills

Speaks, reads and writes English to the extent required by the position; knowledge of a second language preferred

Must have valid Drivers License

Education: High School Diploma/GED Job Setting/Physical Demands: Contact with patients, visitors, employees, and others in all hospital areas

Subject to unpredictable conditions on foot, climbing stairs, manually lifting over 40lbs plus, etc

Spends prolonged periods inside elevators, responding to calls, and enforcing rules and regulations

Frequent prolonged standing/walking

Physical force is used to restrain people when necessary

We provide a comprehensive benefits package, including a competitive medical, dental, and vision plans

We prioritize work-life balance with a generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays

Additionally, we are committed to the personal and professional growth of our employees, offering robust tuition reimbursement and continuing education programs to help support our employees ongoing development

Qualifications Education Required + Diploma or better in Diploma/GED Licenses & Certifications Required + Driver's License Experience Required + Ability to drive standard shift vehicles

Preferred + Experience as a security guard.