Security Guard - San Jose Arena Management

TITLE: Security Guard

POSITION TYPE: Part-Time, Non-Exempt

COMPANY: Sharks Sports and Entertainment, LLC

LOCATION: SAP Center & Tech CU Arena

REPORTS TO: Security Manager

POSTING DATED: June 2023

PAY RANGE: The pay range for this role is $20.86 per hour - (SEIU Local 1877- Salary Schedule)

Position Overview:

The Security Team is responsible for the physical security of the facility 24 hours a day, 7 days a week. We are looking for a professional individual to provide guests and employees with a safe, secure, and friendly environment to work and enjoy.

Essential Duties and Responsibilities

• Continuously control building access, guarding against unauthorized entry and activities
• Monitor video surveillance system and oversee various computer-related tasks
• Monitor electronic access control system, opening doors, creating accounts and assigning access.
• Conducts screening using metal detectors, hand wands and x-ray units.
• Regularly maintain various registers/security logs
• Regularly patrol facility by constant walking and climbing stairs
• Identify and correct safety/security issues while escalating issues as needed to Security Supervisor
• Provide excellent customer service experiences to enhance experience
• Ability to handle radios, speaking opening and professionally demonstrating strong verbal and interpersonal skills
• Follow safety and security policies, programs and procedures with the ability to manage high pressure situations
• Operate vehicle gates, fire alarms and other life safety systems
• Work collaboratively with San Jose Emergency Services as needed

Shift Information

• Shift lengths vary depending on business needs and can be up to 8 hours any day and time of the week including weekends and holidays.
  
• You must be available to work 2/3rds of the scheduled events for each month including weekends. Most shifts are evenings and weekends with some holidays.

Minimum Qualifications

• Must be 18 years or older
• Must be able to wear SSE assigned uniform during all shifts
• Ability to work various shifts, weekends, possibly holidays, and nights
• Prior security experience, preferred
• Valid California Guard Card, preferred
• Must clear background check with no felony convictions
• Must have the ability to deescalate situations

Physical Requirements

• Ability to operate, transport, and manipulate certain equipment up to 15 pounds with or without accommodation.
• Ability to bend at the waist, reach overhead and lift up to 15 lbs with or without accommodation.
• Physically navigate stairs and catwalks at SSE facilities during normal work hours and events with or without accommodation
• Must be able to go up and down stairs multiple times in a shift.
• Must have the ability to stand for long periods of time inside and outside.
• Extra points if you are Bilingual!

What We Offer

• Competitive compensation
• 401K (pre-tax and Roth options)
• Complimentary or discounted sports and event tickets
• 30% discount in the Sharks Pro Shop
• $200 Employee Referal bonus
• Food and beverage discounts when working
• Spot Pet Insurance
• Free Barracuda tickets
• Free ice skating at Sharks Ice (San Jose, Fremont, and Oakland)
• Central office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways, and free parking when working
• An inclusive culture that values diversity of background and a passion to improve our SSE's commitment to change with impact on our community and industry.

This position is not eligible for U.S. work authorization sponsorship.

Summary:

Born in 1991, Sharks Sports and Entertainment ("SSE") has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, the Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California.

We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.

We live, work, and innovate by a set of Pioneering Principles:

T - Team success is more important than individual success

E - Exceptional experience is non-negotiable in everything we do

A - Appreciate others for their diversity and opinions

M - More risk leads to more rewards and expands our comfort zones

T - Trust that all teammates have the best intentions

E - Empower all teammates to make informed decisions

A - Always say what you really mean and do what you say

L - Lead by showing the respect to others you expect from them

We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are #TealTogether.

Our Commitment to Diversity, Inclusion & Belonging

Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications - in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodation during the interview process.

Equal Opportunity Employer

Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans' status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.

Notice to Recruiters and Agencies

SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE's HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.