Security Guard - Salud Family Health

Since 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental, behavioral health services, and clinical pharmacists work together and coordinate efforts in a team-based system of care. We strive to improve the quality of our patient's lives who would otherwise have limited access to health care. We serve all individuals regardless of their insurance status or ability to pay.

The Security Guard is responsible for providing initial contact with patients and maintaining a visible presence to deter illegal, unauthorized, or dangerous activity in the clinics and clinic grounds. 

The Security Officer performs responsible security work in a variety of activities including foot patrol, crime prevention, community relations, and non-criminal security services.  The incumbent works in partnership with other employees, departments, agencies, and the public in delivering effective and innovative services.

 We offer:

• Starting Wage - $19 to $21 per hr. 
• 5-day work week 

Must be able to work:

• Mondays & Fridays -  9 am to 6 pm
• Tuesdays to Thursdays - 10 am to 7 pm

Comprehensive Benefits Package includes:

• Medical (Includes Free Medical Services at All Salud Facilities)
• Dental (Employee Discounts at All Salud Dental Facilities)
• Vision
• Flexible Spending Accounts
• Basic Life and AD&D
• Supplemental Life and AD&D
• Short-Term & Long-Term Disability
• Accident & Critical Illness Insurance and Employee Assistance Program
• Generous vacation accrual
• 10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday) 
• 8 Paid accrued Sick Days per year

Our Mission is to provide a quality, integrated healthcare home to the communities we serve

Supervision Received:

• Works under the direct supervision of the Security Manager in cooperation with the Center Directors and Leadership staff

Specific Duties:

• Works in conjunction with Medical Providers, Dental Providers, Behavioral Health Providers, Medical Assistants, Enrollment Specialists, Customer Service Associates, and all other staff to ensure that patients obtain the highest standard of integrated healthcare
• Acts as a patient advocate for our vulnerable populations by ensuring that patients are fully informed and comfortable with their visit to Salud  
• Follows procedures for the electronic health records system
• May perform special project assignment duties in foot patrol, crime prevention, or community affairs as assigned
• Responds to requests for assistance from the public, fellow officers, fire department, ambulance services, and police agencies
• Renders first-aid assistance as necessary
• Responds to calls of a non-criminal nature such as verbal disturbances, abandoned vehicles, and parking complaints
• Gets acquainted with patients in the assigned facility
• Identifies problems; attends meetings; teaches classes, and improves community relations         
• Communicates verbally and effectively by listening to people and by giving information, directions, and commands
• Solves problems, exercise independent judgment and determines when there is a reasonable need to notify law enforcement
• Conducts visual and audio surveillance 
• Conducts patrols of buildings, structures, and large outdoor areas which may involve walking, running, and/or standing for long periods of time
• Works in changing environmental conditions such as fog, smoke, rain, ice, and snow to assist patients, staff, medical personnel, and emergency services
• Uses body force to gain entrance through barriers to search and/or rescue
• Operates a personal computer including associated software programs 
• Operates a motor vehicle in traveling to and from work sites
• Assures facilities and equipment are maintained properly and coordinates maintenance and repair functions
• Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents

Administrative Duties:

• Gathers information by interviewing and obtaining statements Manage interpersonal conflicts to maintain order
• Reads and comprehends rules, regulations, policies, and procedures
• Writes clear, factual, incident reports to include after-action reports if required
• Maintains Daily Activity Reports
• Maintains visitor logs, and other written correspondence as required

Education:

• High school diploma or GED, is required

Experience:

• One to three years of experience with computers is preferred
• One to three years of experience in physical security is preferred
• One to three years’ customer service experience preferred

Licensure/Certifications:

• Valid Drivers License
• First Responder or Basic Life Support (BLS) required within the first 60 days of employment

Knowledge, Skills, and Abilities:

• Must work well with the patient care team
• Familiarity with Microsoft Word, Excel, Outlook, and other Microsoft Windows-based programs required
• Must have the technical aptitude to work with Security Technology (closed-circuit monitoring, digital recording systems, cellular technology, and two-way radios)
• Team player who desires to work in a customer service environment
• Works well under pressure and is capable of making critical and well thought out decisions under duress
• Dependable and displays a good work ethic
• Requires little to no supervision, is self-motivated, and able to maintain confidentiality 
• Excellent interpersonal skills, verbal skills, and written skills are a must
• Able to work flexible work schedules to include evenings and weekends
• Passion for working in a non-profit that provides health care services for low-income individuals and families
• Displays cultural sensitivity
• Sensitivity to low-income and ethnic minority communities is a must
• Bilingual English/Spanish preferred

SAL123

The application window is anticipated to close by 1/31/25

Salud Family Health is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws.  All your information will be kept confidential according to EEO guidelines.